| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Pittsburgh, Pa Street Address
PROFESSIONAL SUMMARYHighly motivated individual with a passion for excellent customer service. Possesses a strong work ethic and a team- player attitude. Well-versed in the hospitality and retail industries, with a focus on customer relations, problem-solving and multitasking. Committed to providing outstanding customer service and maintaining a clean, organized environment. Motivated candidate experienced in the restaurant industry. Proven ability to provide outstanding customer service, build relationships with customers, and foster a positive work environment. Possesses excellent communication skills and the ability to work seamlessly with other team members to ensure that all tasks are completed to the highest standard. Committed to providing a superior customer experience through a combination of prompt service and a friendly attitude. SKILLSInventory Restocking Drive-Thru Operations Safe Food Handling Food Running Menu Memorization Order Management Beverage Preparation Health Code Compliance Food Preparation Customer Service Taking Orders Teamwork and Collaboration Visual Communication Cash Handling Flexible Schedule Problem-Solving Clear Communication Active listening Positive attitude Multitasking abilities Attention to detail Organizational skills EXPERIENCECREW MEMBER, Pittsburgh, PaTaco Bell, February 2023-March 2024 Greeted customers in a friendly and professional manner, ensuring customer satisfaction. Performed cashier duties such as accepting payments, issuing change, and counting money back to customers. Coordinated with other crew members to complete assigned tasks quickly and effectively. Placed orders into POS systems and handled cash and credit transactions. Maintained an organized work area to ensure efficient operations. Provided exceptional customer service by anticipating customer needs and responding promptly to their requests or concerns. Restocked shelves with merchandise throughout shift. Utilized problem-solving skills when resolving conflicts among team members or customers. Packaged and labeled to-go and delivery orders for pickup. Cleaned and sanitized store restroom areas and stalls. Adhered to company policies and procedures while completing daily tasks. Trained new employees regarding company policies and food preparation procedures. Processed payments accurately and efficiently using the point-of-sale system. Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary. Communicated with customers regarding orders, comments, and complaints. Accepted payment from customers and made change as necessary. Balanced receipts and payments in cash registers. SERVER/BARTENDER, Pittsburgh, PaThe Porch at Schenley, August 2022-February 2023 Worked with coworkers to complete tasks. Demonstrated ability to manage multiple tasks while remaining adaptable and flexible. Committed to delivering excellent customer service while working in a fast-paced environment. Provided efficient and courteous service to customers at all times. Developed strong working relationships with customers and staff. Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor. Kept bar organized and clean during busy hours. Handled cash drawer accurately throughout shift including opening and closing out register each day. Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner. Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences. Performed all cleaning duties before, during and after shift including sanitizing bar surfaces. Greeted patrons promptly and cordially, exhibiting excellent guest service skills. Completed POS transactions, returning currency, coin, and payment cards to patrons. Maintained an organized and clean work environment, ensuring all customer areas were properly stocked with supplies. Checked customer identification to verify age requirements for alcohol purchases. Prepared alcoholic beverages promptly according to recipes or customer specifications. Prepared beverages and cocktails according to mixing and presentation standards and recipes. Operated point-of-sale system accurately for processing payments from customers. Developed extensive knowledge of beer, wine, spirits, cocktails and other beverages to ensure accuracy when taking orders.Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods. Took beverage orders from guests and delivered drinks within reasonable time frames. Crafted specialty cocktails according to customer specifications. EDUCATIONHIGH SCHOOL DIPLOMA, Belle Vernon, PaBelle Vernon Area High School, May 1997 |
