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Title Youth Services Case Manager
Target Location US-MA-Springfield
Phone Available with paid plan
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Candidate's Name
Street Address  Mallowhill RoadSpringfield, Ma Street Address
PHONE NUMBER AVAILABLEObjectiveTo Obtain a position within the Social and Human Services field that will enable me to contribute my skills and talents.Career Related ExperienceSpringfield District Court, Probation Department, Springfield, MA9/10/95 to 5/10/96, InternProduced reports on probationers, observed pre-sentence investigations, assisted with indigency reports, assisted Probation Officers in the courtroom proceedings, completed indigency reports, completed probation violation reports, issued supervised and unsupervised probation, conducted intakes in the holding lockup facilities, and implemented community services for probationers.The Department of Youth Services, Youth Services, Springfield Detention Springfield, MA8/9/96 to 7/3/00, Juvenile Corrections OfficerMaintained a high level of safety and security within the unit at all times, ensured the safety of incarcerated juvenile residents, maintained state logs with fifteen minute entry checks, intakes, bail releases, perform ten minute room checks, produce and implemented chart point level system, completed and reviewed advocacy reports, lead recreational activities, maintained collateral contacts with the Department of Children and Families.The KEY Program Outreach and Tracking Services, Springfield, MA6/12/00 to 10/12/01, Outreach and Tracking Case ManagerCompleted initial assessments, pre-testing and post-testing, facilitate and conduct treatment plan meetings, family meetings, provider meetings, attend court dates, coordinate formal family counseling and therapy, transport clients and families to meetings and school, maintain contact with DCF social workers, Probation officers, Law enforcement officers, completed monthly reports for the Department of Juvenile probation Springfield Juvenile Court, family based service monthly reports, completed and filed 51A abuse/neglect reports, conduct and lead recreational activities, and educational group workshops, conduct home visits, school visits daily, maintain phone contact with providers and collaterals and families, crisis intervention, weekend on-call 24 hour pager service, provide informal counseling to clients.Holyoke Chicopee Springfield Headstart, Springfield, MA12/3/01 to 6/14/01, Family LiaisonOrganized, facilitated and conducted meetings and training sessions for staff and parents (completing the Parent Education Training form, after each session), conducted at least, two evening home visits a month, to each enrolled family, assisted parents in developing individualized short-and long-term goals and in accomplishing them, organized and participated in delegate inter-agency meetings, councils, advisory groups, etc., representing the agency, maintained organized records of activities related to the family geographic area, including but not limited to, family files,coordinated efforts to encourage community members and parents as volunteers, attended all center biweekly staffing, staff and management meetings, assisted parents in fund-raising activities, ensured the delivery of social services, emergency and non-emergency services, directly or through referrals, coordinates the development and update of the Community Resources Directory.responded to children's three-day absences and follows up according to procedure.submitted accurate, timely reports, ensured absolute confidentiality with respect to information records concerning families and children, performed ongoing recruitment, and documents accurately.Department of Children and Families, Springfield, MA8/2/02 to Present, Protective/Adolescent Social WorkerMaintained and managed a caseload of 18 to 30 cases with multiple consumers in one case, conductedinitial and comprehensive family assessments, determined service needs with the family, determine eligibility for services, maintained the family service case, developed initial family service plan with the family, determined risk factors, completed a formal review of the family service plan every 30 days until case closure, completed ongoing safety and risk assessments, completed annual court reports, provided direct services, facilitated communication among relevant resources, including, but not limited to school, court, mental health centers, medical doctors, hospitals, police departments, and community developmental disability organizations, coordinated various services provided to the family, referred to substance abuse clinics and services, coordinated staffing with the family and service providers, referred to other community resources, obtained status and progress information, monitored child and family progress, appeared in court for court hearings and trials, transport clients to and from appointments, coach adolescent population for employment, refer and set up adolescents in apartments through independent living services.Transfluenci, East Longmeadow, Ma2018 to present, Interpreter/TranslatorInterpreter for the public, Haitian Creole population ( In hospital settings, medical interpretation, public service provisions such as DTA, unemployment insurance, school, remote and in person )EducationRamapo State College of New Jersey, Mahwah NJ, 1990-1991 Major: BiologyAmerican International College, Springfield, MA 1992-1996 Bachelor of Science DegreeMajor: Criminal Justice with a double concentration in Psychology and Sociology.SkillsExcellent ability to adapt to difficult situations, capable problem solver, work well under pressure, speak foreign languages ( English, French, Haitian Creole), proficient at typing, good team player, working knowledge of computers, leadership skills.

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