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FRONT DESK ASSISTANTDedicated and customer-focused professional seeking a Front DeskAssistant position at an eye care center to utilize my strong customerservice skills and administrative experience to enhance patient care andoffice efficiency.EXPERIENCE*CUSTOMER SERVICEREPRESENTATIVE**CHICK-FIL-A, [CLEMMONS, NC][01/2022] - [09/2022]* Provided exceptional customer service, ensuring a positive diningexperience for all guests.* = Managed cash register operations, processed payments, andhandled customer inquiries.* - Assisted in training new employees on customer serviceprotocols and operational procedures.* = Maintained a clean and organized work environment, adhering tohealth and safety standards.* - Collaborated with team members to improve service efficiencyand quality.**TEAM MEMBER**SWEET FROG, [CLEMMONS, NC][05/2022] - [06/2024Greeted and assisted customers in a friendly and professional manner.~ Managed cash transactions, prepared frozen yogurt orders, and maintained inventory.- Ensured cleanliness and organization of the store, contributing to a welcoming atmosphere.- Handled customer complaints and resolved issues promptly to ensure customer satisfaction.- Assisted with promotional activities and events to attract and retain customers,DB PHONE NUMBER AVAILABLEEMAIL AVAILABLEM%Q 145 Mcknights trace clemmonsEDUCATIONRONALD WILSON REAGANHIGH SCHOOLReally Great High School2021-2024CURRENTLY AT FORSYTH TECHSTUDYING NURSINGSKILLS* Excellent communication andinterpersonal skills, with a focus oncustomer care.Proficient in Microsoft OfficeSuite and basic office equipment.Strong organizational andmultitasking abilities, capable ofmanaging a busy front deskenvironment.Ability to handle confidentialinformation with discretion andprofessionalism.Familiarity with consumerdirection training and self-assessment questionnaires. |