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Click here or scroll down to respond to this candidateCandidate's Name
stames.christinaStreet Address
SummaryDependable Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blendsadvanced organizational, technical and business expertise to enhance workflows. Looking for a new role where my hard.work and dedication will be highly valued.Skills* Customer Service * Data Entry* Office Management Staff Management* Scheduling Coordination *# Account ReconciliationExperienceJ. Philip Wiygul, DDS, MS Memphis, TN * Interfaced with customers via email or telephone as required for problemOffice Manager resolution or account maintenance.07/2011 - 06/2024 Resolved customer complaints in a timely manner by investigating issuesthoroughly.* Performed financial analysis to identify areas of cost savings or revenueenhancement opportunities. Ensured accurate data entry of patient information into the officemanagement system.* Assisted in training new employees on office policies and proceduresrelated to dental services. Managed all front desk operations, including phone calls and customerservice inquiries* Monitored inventory of dental supplies and placed orders when necessary. Prepared monthly reports summarizing activity within the dental practice{for review by senior management. Ensured compliance with HIPAA regulations while handling confidentialpatient information, Maintained patient records, scheduled appointments, and handled billinginquiries. Proficient in Quicken and Microsoft WordJ. Philip Wiygul, DDS, MS Memphis, TIN. Assisted orthodontist with patient treatments, including taking x-rays andDental Assistant impressions,11/2004 - 07/2011 * Kept abreast of new developments in dentistry through continuingeducation courses. Prepared trays of instruments for dental procedures according to protocol.* Maintained detailed records of patient treatment plans and progress.* Performed laboratory tasks such as pouring up models from impressionstaken in the practice.* Provided chairside assistance during treatment procedures such asbonding brackets to teeth and placing archwires. Sterilized instruments and maintained cleanliness of work area betweenappointments, Fabricated custom appliances, such as retainers and nightguards, fromimpressions taken by the dentist or orthodontist.* Proficient in Dolphin Management and Dolphin Imaging,Education and TrainingConcorde Career College Memphis, TNDental Assistant Certification in Dental Assisting11/2008 Registered and Certified Dental Assistant* Coronal Polishing License* Radiology License CPR/AED certification |
