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Customer Service Patient Services Resume...
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Title Customer Service Patient Services
Target Location US-NC-Hamlet
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILEWell-rounded professional with strong customer service skills. Able to provide timely and accurate data to ensure reimbursement for patient services. Communicate effectively with clients, internal staff, providers, and insurance payers to support the billing process. Maintain and safeguard patient privacy and confidentiality.High Academic Honors Recognition / Dean's List.Support the unit, department, and organization, and work with others to accomplish goals.Prioritize and manage workload to meet deadlines.Show sound judgment and good decision making when dealing with problems.Communication Platforms  MS Teams, Zoom, Skype.Microsoft Office Applications  MS Word, MS PowerPoint, MS Outlook.Typing Speed  45 WPM.KEY QUALIFICATIONSRevenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party PayersElectronic Health Records (EHR) Electronic Medical Records (EMR)Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)Front Office Operations Medical Office Procedures SchedulingMedical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM, HCPCS, CPT)EDUCATIONUltimate Medical Academy Associate of Science Degree  Medical Billing and Coding, 2024Richmond Community College  Hamlet, NC Certificate of Completion  Medical AssistingWORK EXPERIENCEMount Vernon Mills  Rockingham, NC 02/2023  08/2023Package HandlerTrained new hires and operated a forklift to load materials and products into package processing equipment.Documented product, packaging, and order information on specific forms and records.Adhered to safety, quality, and production standards and met established deadlines.Worked effectively in a fast-paced, high demand environment.Stay-at-Home Parent  Hamlet, NC 05/2019  02/2023HomemakerEnsured household duties were completed in a timely manner and managed household budget.Coordinated medical care, meals, and social activities.Remained deadline-oriented and reliable while adjusting priorities and managing time wisely.Provided encouragement, support, and access to activities that enabled the development of skills.Ray's Wrecker Service  Rockingham, NC 09/2015  05/2019Tow Truck OperatorAnswered inbound phone calls, placed outbound phone calls, and provided professional customer service.Conducted thorough pre-trip inspections and operated tow truck in accordance with company policies.Followed traffic laws and regulations and worked effectively in a fast-paced environment.

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