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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Keedysville, MD LINKEDIN LINK AVAILABLE SUMMARYSeasoned logistics professional with 22 years of experience, including pivotal roles as Terminal Manager at TForce Freight and YRC Freight. Proven track record in operations management, driver pool coordination, and territory growth. Seeking to leverage expertise in service center leadership and strategic planning as a Terminal Manager. WORK EXPERIENCETForce FreightTerminal Manager Nov 2023 - Apr 2024 Oversaw daily operations at TForce Freight terminal, ensuring efficient freight handling, adherence to safety protocols, and superior customer service while managing a cross-functional team of logistics professionals. Traffic Manager National FruitAssistant Service Center Manager Jun 2023 - Jul 2023 Supervised a team of drivers to ensure timely and efficient delivery of products to customers, coordinating both outbound shipments and inbound logistics for raw materials and packaging. Optimized backhaul processes, reducing transportation costs and improving supply chain efficiency. YRC FreightTerminal Manager Feb 2022 - Apr 2023 Oversaw daily operations at YRC Freight terminal, managing cross-dock activities, fleet maintenance, and staff performance to ensure efficient freight movement and exceptional service delivery. Saia Inc.Supervisor May 2021 - Feb 2022 Oversaw daily operations and led a team of logistics professionals at Saia Inc., ensuring timely and accurate freight delivery while maintaining compliance with company policies and regulatory standards. Midwest Transport IncRegion Manager Mar 2019 - May 2021 Oversaw daily operations across multiple service locations within the region, ensuring efficient logistics management, compliance with company policies, and delivery of exceptional customer service while achieving key performance targets.LB&B Associates IncProject Manager Jun 2015 - Mar 2019 Oversaw the maintenance and operational readiness of vehicle fleet, ensuring consistent support for organizational objectives. Coordinated routine and emergency service schedules for transportation assets to maximize efficiency and reliability.GlobalTranzAgent Apr 2014 - Sep 2015 Managed a diverse portfolio of shipping logistics for clients, optimizing routes and negotiating contracts to ensure timely and cost-effective delivery of goods as an Agent at GlobalTranz. Republic ServicesOperations Supervisor Nov 2014 - Jun 2015 Oversaw the operational aspects of the residential recycling program, ensuring efficient processing and adherence to environmental regulations. Implemented strategic initiatives to improve material sorting quality and reduce contamination rates. Estes Express LinesAccount Manager Aug 2012 - Feb 2014 Expanded client base, achieving a territory growth exceeding 100%. Cultivated strong customer relationships to maintain high retention rates and ensure consistent territory expansion. UPS FreightService Center Manager Jan 2006 - Aug 2010 Managed the service center's sales and operations, ensuring efficient workflow and customer satisfaction. Oversaw a team to address operational challenges, resulting in the maintenance of service quality standards. Conway TransportationService Center Manager Apr 1999 - Jan 2006 Managed daily operations and strategic planning of the service center, ensuring timely and cost-effective freight movement. Cultivated strong client relationships, leading to sustained account growth and high customer satisfaction rates. Enhanced operational efficiency through staff development and process improvements, resulting in increased service quality.EDUCATIONMaryville University of Saint LouisB.A, Communications, Business1988 - 1992SKILLSLTL Freight Truckload Transportation Transportation Management Trucking Logistics Warehouse Management Supply Chain Management Logistics Management |