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Work HistoryUnited Supermarkets, LLC Street Address -2023Administrative AssistantProvided high-level administrative support to the Director of Perishables and the Business Management team resulting in a positive impact on the companys overall performanceSuccessfully resolved client and customer inquiries or complaints ensuring smooth operations and customer satisfactionEfficiently managed calendars, scheduling, department reporting, and master scale systemMaintained all department data entry and filing systems, demonstrating attention to detail and organizational skillsUnited Supermarkets, LLC 2007-2012Retail InformationConsistently maintained a 99% accuracy rate while entering large volumes of data into databases resulting in improved data quality and increased efficiencyCommunicated and provided support to stores via email or phone regarding questions or concerns with data pertaining to products and servicesResolved support tickets submitted by stores or other departments ensuring compliance with proceduresUnited Supermarkets, LLC 1999-2007Front End ManagerOversaw the daily operations of the front-end of the grocery storeSuccessfully built and maintained long-term business relationships with customersTrained and coached employees on customer service and implemented front end policiesMaintained a tidy and well stocked inventory on sales floorEducationDunbar-Struggs High SchoolHigh School DiplomaJob SkillsMS Word and ExcelOffice ManagementLeadershipConflict ResolutionTeamworkAdaptabilityTime ManagementBi-Lingual English/SpanishDecision MakingVolunteer ExperienceSouth Plains Food Bank-Distributed food boxes to charitable organizations and persons struggling with food shortageWomens Protective Services-Assembled personal hygiene care packages for women experiencing emergency situationsToys for Tots-Provided support to Coordinators to conduct effective toy collection and distribution