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Click here or scroll down to respond to this candidateCandidate's Name
Casa Grande, AZ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereWork ExperienceAssistant Store ManagerCompass Group USA-Tempe, AZApril 2023 to Present Assisted store manager in overseeing daily operations, including inventory management, staff scheduling, and customer service Implemented new sales strategies that resulted in a XX% increase in monthly revenue Trained and mentored new employees on company policies, procedures, and customer service standards Collaborated with the store manager to develop and implement effective merchandising displays to drive sales Managed cash handling procedures, ensuring accuracy and compliance with company guidelines Monitored inventory levels and coordinated with suppliers to ensure timely replenishment of stock Resolved customer complaints or concerns promptly and effectively to maintain high levels of customer satisfaction Conducted regular performance evaluations for team members, providing constructive feedback for improvement Assumed responsibility for opening or closing the store as needed, ensuring security measures were followed at all times Developed strong relationships with customers through exceptional service delivery and personalized assistance Analyzed sales data to identify trends and opportunities for improvement; implemented targeted strategies based on findings Coordinated promotional events or sales initiatives to drive foot traffic into the store and increase brand awareness Ensured compliance with company policies regarding safety regulations, cleanliness standards, and employee conduct Collaborated with cross-functional teams such as marketing or HR to support business objectives and initiatives Implemented training programs for new hires resulting in an XX% decrease in onboarding time Optimized staffing schedules based on historical data analysis resulting in a XX% reduction in labor costs Led a team of XX employees by setting clear expectations, providing guidance when needed Increased overall store efficiency by implementing streamlined processes for inventory management Developed strong vendor relationships resulting in improved product availability Contributed ideas during weekly meetings aimed at improving operational efficiency Served as acting store manager during periods of absence or vacation Developed and implemented employee recognition programs to boost morale and improve team performance Conducted regular store audits to ensure compliance with company standards and policies Collaborated with visual merchandisers to create visually appealing displays that increased customer engagement Increased customer satisfaction scores by XX% through the implementation of enhanced customer service training programsSupervisorGhost Ranch-Tempe, AZAugust 2022 to Presenthandles opening and closing procedures; financial accounting; helps jobs get done rapidly and efficiently; inventory; invoices; staff meetings.Personal BankerFirst Convenience Bank-Casa Grande, AZOctober 2021 to PresentExplained bank services, financial products and applicable fees to customers. Cashed customer checks, verified identification and checked account balances in accordance with bank policy. Responded and assisted customers with account inquiries and updates. Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees. Opened new checking, savings and lines of credit for customer accounts. ServerGila River Gaming Enterprises, Inc.-Chandler, AZApril 2022 to August 2022insured customers excellent dining experience; preformed opening and closing procedures; exampled amazing customer serviceServerEva's Fine Mexican Food-Casa Grande, AZSeptember 2021 to April 2022 Implemented new training program for servers, resulting in improved product knowledge and upselling techniques Collaborated with kitchen staff to ensure timely delivery of food orders and maintain high levels of customer satisfaction Developed and maintained relationships with regular customers, resulting in increased repeat business by XX% Assisted in the creation and execution of special events, including menu planning, staffing coordination, and setup Resolved customer complaints promptly and effectively, ensuring a positive dining experience for all patrons Mentored new servers on best practices for delivering excellent service while maintaining efficiency during busy shifts Implemented cost-saving measures such as portion control guidelines and inventory management strategies to reduce waste by XX%Tractor Supply distribution center-Casa Grande, AZ September 2021 to October 2021Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action. Handled customer purchases, processed paperwork, collected payments and organized deliveries. CashierWalmart-Casa Grande, AZApril 2019 to September 2021Helped customers find specific products, answered questions and offered product advice. Processed sales transactions to prevent long customer wait times. Met high productivity standards in processing payments for customers. EducationHigh School DiplomaPinnacle Charter High School - Tempe, AZSkills Leadership experience; Communication skills; Problem-solving; Time management; Creativity; Critical Thinking; Teamwork; Responsibility; Writing; Dedicated; Active Listening; Adaptability; Excellent customer service skills Marketing with integrity Financial Services Account Management Accounting Financial Accounting Financial Analysis Banking Financial Report Writing Organizational skills Time management Office experience Property management Yardi LIHTC |
