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Title Customer Service Medical Billing
Target Location US-TN-Memphis
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILESelf-directed professional backed by healthcare industry and customer service experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Communicate effectively with clients, internal staff, providers, and insurance payers to support the billing process.Consistently model and inspire high level of integrity.Effective problem solver, able to assess situations and identify solutions.Well-organized, manage time and priorities in multi-task environments.Communication Platforms  Zoom, MS Team, Skype, Google Meet.Microsoft Office Applications  MS Excel, MS Word, MS PowerPoint, MS Outlook Type 37 WPM.KEY QUALIFICATIONSMedical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBsElectronic Health Records (EHR) Electronic Medical Records (EMR) Insurance Verification Medical Office ProceduresEDUCATIONUltimate Medical Academy Associate of Science Degree  Medical Billing and Coding, 2024Overton High School  Memphis, TN High School Diploma, 2014WORK EXPERIENCEUltimate Medical Academy  Memphis, TN 07/2022  01/2024Full Time StudentRemained self-directed, motivated, and accountable for personal actions.Came prepared for class and completed assignments on time.Navigated new technology, utilized available resources, and set realistic expectations.Amazon  Memphis, TN 03/2021  04/2022Delivery Driver / Customer ServiceLoaded materials and products onto package processing equipment.Delivered packages and provided exemplary customer service.Documented product, packaging, and order information on specific forms and records.Adhered to safety, quality, and production standards and met established deadlines.Worked effectively in a fast-paced, high demand environment.Allied Universal Security  Memphis, TN 01/2021  04/2021Security OfficerResponsible for the security and safety of client property and personnel.Followed site-specific policies and procedures and implemented emergency response activities as appropriate.Ensured a positive company image by providing courteous, friendly, and efficient customer service.Stay at Home Parent  Memphis, TN 08/2019  12/2022HomemakerEnsured household duties were completed in a timely manner and managed household budget.Coordinated medical care, meals, and social activities.Remained deadline-oriented and reliable while adjusting priorities and managing time wisely.Peachtree Academy  Barlett, TN 01/2019  07/2019Daycare Assistant / Child Care ProviderCared for children in a compassionate and professional manner, encouraged growth and development of each child, and planned and implemented appropriate classroom activities.Worked in partnership with parents to assess child needs and to set goals.Maintained and updated data and adhered to performance and licensing standards.Carrier  Collierville, TN 05/2015  07/2018Run Test OperatorProvided quality control in the manufacturing of products to monitor compliance with specifications.Ensured product quality tests were performed in a timely manner to meet standards.Stocked and organized materials and communicated effectively with team members.In-Home Health Care  Memphis, TN 12/2015  06/2017Home Health AideProvided in-home personal care services based on established care plans.Assisted with activities of daily living, prepared meals, and administered medication.Transported patient to and from locations outside of the home.Respected patients privacy and maintained confidentiality.Volunteered to assist teachers and students at South Park Elementary in Memphis, TN for 2+ years

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