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Phone: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEProfessional SummarySenior Business Analyst with over 8 years of IT experience in the Transportation, Health Insurance, Software and Ecommerce Industries. Certified SAFe 6 Product Owner/Product Manager. Possesses strong requirements gathering, Use Case Development, Test Case Analysis, Project Estimation, Developing Agile Stories, Tracking Story Point and Change Management in varying Software Development Life Cycles (SDLCs). Adept at interaction with all levels of management, client, and technical personnel.Education and Certification:JNTUK, INDIABachelor of Technology in Electronics and Communication Engineering: 2012-2016 Technical SummaryCloud Computing Product Management SaaS / PaaS / IaaS Product Development Requirements Gathering Roadmap Planning Stakeholder Engagement Agile Methodologies Cross-Functional Collaboration Strategic Planning Swagger Hub Open API 3.0.0 Rest API API Contract Testing Data Analytics Competitive Analysis SumoLogic Dynatrace Technical Documentation JIRA Confluence Okta OAuth2.0 SDLC UI UX Postman SoapUI Professional Experience:Client: Siemens Digital Industries Software, Atlanta GA July 2022-Present Senior Business AnalystGathered/Documented GUI requirements for Inventory HandheldsCreated GUI mockups to present to the business for approval.Gathered/Documented requirements for CRM/Analytics/E-Commerce applications.Translated Requirements into User Stories and Tracked Story Points in Agility Version OneElicited requirements for CRM Decision Engine Request for Proposal.Translated business requirements into API design specifications.Worked with Developers team to design & review API specifications using Swagger Hub.Performed contract testing in Swagger Hub. Shared the specifications with consumers.Ported functionality from legacy systems.Conducted JAD and Brainstorming Sessions and Daily ScrumsManaged Defects/Enhancements through Quality CenterWrite BRD and Create Mapping Documents for the Integration and Migration project.Obtained data requirements, identified data sources, determined the content of data fields and created Data Mapping Documents and performed Data.Prepared test Data sets and performed data testing using the PL/SQL scripts. Also used MS excel for data mining, data cleansing, data mapping, and data dictionary and data analysis.Maintaining the Salesforce Cloud requirements as well as building custom reports and dashboards for the Business needsBuild queries in Sumologic to pull logs and generate dashboards for metrics.Analysis of logs and defects using monitoring & logging tools like Sumologic & Dynatrace HCL Tech, Chennai IND April 2020-March 2022Clients: Volvo, AnthemSenior Business AnalystManaged Small Projects (Defects/Enhancements) for Volvo, Anthem Registration/Provisioning/Billing/Authentication/Authorization Applications in the CRM EnvironmentDesigned and Implemented the Estimation Process and allocated resources based upon it, both offshore and on shoreImplemented and Headed Up a Break/Fix team for Small Enhancements and DefectsDesigned and implemented a tracking matrix for Small Enhancements KPIs and SLAsConducted JAD and Brainstorming SessionsDocument all data mapping and transformation processes in the Functional Design documents based on the business requirements.Created Source to target Data mapping document of input /output attributes with the proper transformations which would help for the easy development of SSIS Bridge.API Design & review specifications using Swagger Hub.Performed contract testing in Swagger Hub. Shared the specifications with consumers.Acted as a SME for Projects during all phases of Development.Wrote Use Cases and built Traceability MatricesConducted UAT/CATStarted and Managed a Small Project Business Analyst TeamParticipated in multi team Center of Excellence to ensure continuity of process.Created and Ran a Change Request Board to gauge impacts of changes to a project. SRIDAMA BUSINESS SOLUTIONS PVT LTD, Bengaluru, IND April 2017-March 2019 Business AnalystDesigning Business Requirements Documents (BRD) and Functional Specification Documents (FSD) from the Internal and External Users/SMEs for Oracle Retail Merchandising system and understanding of the Business functions like Merchandising, Supply chain, Stores, Internal audits like SOX controls and Operations process flows.Design and develop ETL Informatica mappings using Informatica to support the reporting data mart.Used various transformations like Source Qualifier, Expression, Normalizer, Aggregator, and Filter for Designing and optimizing the Mapping.Developed functional scenarios, process documents and creating technical specification Documents. Elicited and gathered high level requirements by conducting stakeholder meetings, interviews, and discussions.Acted as ScrumMaster and conduct daily standups to the Team and Creation of the Strategy & Plan of the Sprint Planning, Sprint Retrospective and performed GAP analysis along with the creation of Use Case Scenarios.Create User stories and maintain the process flow of the tasks in JIRA.Framed a detailed Design of Test plan for User Acceptance Testing (UAT) and lead the approach of Test strategy.Extensively worked on Mapping Variables, Mapping Parameters and Session Parameters.Collaborates with Business stakeholders to understand the business case and potential impacts to operations and analysis the production issues with ticketing system like Remedy.Lead the system Integration testing and User acceptance testing, compile and track the requirement traceability matrix (RTM) with the test cases.Create and maintain Business process workflows, flowcharts, Wireframes using MS Visio and Analyze current Business processes for improvement and lean approach.Involved in Analyzing in Data extraction, cleansing/Mining, visualization, profiling, Modeling, prediction, validation, and hypothesis testing. GENLED AgiLight IND October 2015-March 2017Business AnalystWorked with Project Manager in creating Project Plan, Project Risk and Scope DocumentConducted requirements gathering sessions with various lines of business to analyze their business processes to capture and document Business RequirementsDesigned Mockups / Wireframes to provide graphical representations of the User Interface to business users as well as the GUI developersResponsible for data mapping and data mediation between the source data table and WMO data tables using MS Access and MS Excel.Responsible for working with the QA team to assist in the creation of test cases and their execution in Quality CenterDeveloped Requirements Traceability Matrix (RTM) to track requirementsResponsible for defect tracking and updating the status of defects in Quality CenterRegularly updated functional specification documents to clarify system behavior as an outcome of the Defect Review meetingsDeveloped UAT test plan and facilitated User Acceptance Testing (UAT)Responsible for version control of the functional specifications so that the testing team can keep track of the updates to the test casesParticipatedin every stage of the SDLC to ensure that team members adhered to the requirements and did not compromise on qualityUsed on Agile Methodology to iteratively enhance the existing business processesConducted daily Stand-up meeting with the team to know the status of the projectProvided regular updates to Process Owners and Upper Management on the status of the projectResponsible for developing Training documentation and providing Training to the User CommunityEnvironment: MS Visio, MS Project, MS Office Suite, Use cases, HPQC, Oracle 8i |