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Title Call Center Customer Service
Target Location US-NY-Syracuse
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Im the employee that your looking for! Thats a guaranteeSyracuse, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE#ready to work. # team player, # a Guarantee reliable employee. Open to contract work and permanent.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceMedical AssistantAdvantage Care Physicians - Syracuse, NYSeptember 2022 to December 2022Take calls from patients schedule appointments send messages to nurses desk reorder medication Compliance SpecialistWellspark - ConnecticutAugust 2022 to October 2022Take calls from members that need to comply with medical compl Inside Sales RepresentativeSalesforce - Seattle, WAApril 2022 to October 2022Takes calls from clients regarding our productsCOVID-19 Contact TracerProject Consulting Group (PCG) - Syracuse, NYOctober 2020 to March 2022Call contacts and explain that they have came in contact with someone that has COVID-19, I would then verify information and read guidelines that is in place by the cdc Call Center RepresentativeAnswerNet - Syracuse, NYAugust 2020 to September 2020Answer calls to assist with signing up for unemployment . Enter in the information. And answer any question they may haveCall Center Representative/Customer ServiceStaffingSolutions - Syracuse, NYNovember 2019 to March 2020I answer and make calls so patients with heart monitor they have a defibrillator or a pacemaker and get their monitor outside and set the monitor upPrep Cook/Line CookCopperTop Tavern - Camillus, NYApril 2019 to November 2019Prepare food for the restaurant to open and have product through out the day and evening CleanerDonna's Cleaning Service - Syracuse, NYMarch 2019 to June 2019Clean various construction sites news stationsBus MonitorLanphers Transportation - Syracuse, NYJanuary 2017 to November 2018Load and unload disabled children on and off bus.Call Center RepresentativeRenewal by Anderson - Syracuse, NYMarch 2016 to October 2017Make and answer callsEducationHigh school or equivalent in SyracuseOnline High SchoolFebruary 2010 to May 2013High school or equivalentSkills Great customer service. Basic computer skills. Certified massage therapist. (10+ years) Call Center Customer Service Telemarketing Front Desk Sales Telemarketing Front Desk Cold Calling Microsoft Office Phone Etiquette Typing Cleaning Experience Anatomy Knowledge Outbound Sales HIPAA Medical Billing Inside Sales Medical Office Experience Medical Scheduling Medical Terminology Physiology Knowledge ICD-10 Patient Care Data Entry Medical Records Windows iOS Help Desk Salesforce Documentation review Heavy lifting Databases Adobe Acrobat VMWare Network architecture UNIX Microsoft SQL Server Cloud infrastructure MySQL Tableau Software development Power BI AWS Data warehouse Data lake Customer support Remote access software Accounting software Microsoft Windows Server Linux Microsoft Access Citrix ICD-9 InVision Filing Research Analysis skills Operating Systems Oracle Telecommunication Data collection Google Docs Live chat Presentation skills Java Cold calling (9 years) Microsoft Excel (9 years) Microsoft Word (9 years) Microsoft Outlook (9 years) Customer service (10+ years) Customer support (10+ years) Customer retention (6 years) Data collection (4 years) Medical collection (4 years) Data entry (4 years) Call center management (4 years) Computer skills (10+ years) Live chat (2 years) B2B sales (8 years) Salesforce (8 years) Salesforce (8 years) Direct sales (8 years) Inside sales (8 years) Recruiting (2 years) Records management (3 years) Medical receptionist (3 years) Accounts receivable (2 years) Zendesk SaaS Technical support Schedule management (2 years) Banking representative (2 years) Compliance management Online banking (2 years) Patient service IntakeCertifications and Licensesdriver's licenseContact tracerOctober 2020 to PresentJohn Hopkins community health specialist. The course reaches about communicable wide spread diseases.AssessmentsAttention to Detail  CompletedJune 2019Identifying differences in materials, following instructions, and detecting details among distracting information.Full results: CompletedPersonality: Hard-Working  CompletedJune 2019Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.Full results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationHard worker very determined get along with anyone. Veyy polite. I have been in customer service for over 10 years,I have experience in making and taking 300 calls a day. Navigating different systems at one time, filling in spreadsheets and entering data, customer service resolution, billing, Microsoft, escalations, sales, up selling, Collections. Customer follow up via emails, calls, messages. Professional .

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