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PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLESUMMARYHighly motivated and detail-oriented Cybersecurity professional with a passion for protecting sensitive data and mitigating cyber threats. Skilled in conducting security audits, vulnerability scans, and implementing security controls to ensure compliance with industry standards. Proven track record in reducing security incidents caused by human error and improving overall security posture.TECHNICAL SKILLS & COMPETENCIESSecurity Practices: Incident Response, Risk Assessment, Endpoint Security, Secure Network Architecture, Access Control Models, Cryptography, IAM, Cloud SecurityProgramming Languages: PowerShell(Intermediate), Bash(Intermediate), Python(Basic), SQL(Intermediate) Security Software: Wireshark, Kali Linux, Nessus, Splunk, Burpsuite, OpenVAS, Microsoft Sentinel, Nmap Operating Systems & Tools: Linux(Procient), Windows Server(Procient), Microsoft Azure(Procient), VMware(Procient), AWS Security(Basic), Docker(Basic)EXPERIENCESenior Service Desk Analyst Feb 2022  PresentTemple University Health Systems Philadelphia, PA Provided frontline technical support to healthcare professionals, resolving IT issues and ensuring uninterrupted access to critical systems Conducted regular system audits to identify security vulnerabilities and implement measures to enhance data protection Monitored service desk performance, implemented efciency improvements, and escalated complex issues as necessary Collaborated with cross-functional teams to identify recurring technical issues, implement long-term solutions, and provide end-user training for new technology adoption.Help Desk Technician May 2021  Feb 2022NTT Data Remote Responded to customer inquiries and provided timely troubleshooting via phone/email for software and hardware issues. Collaborated with team members to identify and implement solutions for recurring technical issues and conducted user training sessions on updates and functionality. Documented IT processes and procedures to standardize support practices and facilitate knowledge transfer within the organization.IT Technician Dec 2020  Mar 2021CompuCom Paulsboro, NJ Conducted comprehensive site surveys, installed/congured network equipment, ensured system security through timely updates, managed hardware/software installations, and monitored data backups/disaster recovery plans for various clients. EDUCATIONWestern Governors University Salt Lake City, UTB.S. in Cybersecurity and Information Assurance Oct 2022  Dec 2024 CERTIFICATIONSISC2 Systems Security Certied Practitioner  May 2024 CompTIA Security+  Mar 2024CompTIA Network+  Dec 2023CompTIA A+  Jul 2023PROFESSIONAL DEVELOPMENTImplementing a SOC and Honeynet in Azure Apr 2024Platforms & Technology Used: Azure VMs, Microsoft Sentinel(SIEM), Log Analytics Phishing Analysis May 2024Platforms & Technology Used: BlueTeamLabsOnlineCisco Network Defense PresentPlatforms & Technology Used: Cisco Networking Academy