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Click here or scroll down to respond to this candidateJONATHAN SUMMARY
FITCH A passionate and successful leader for Street Address years of managing
multi-million dollar budgets, driving YoY growth and brand
awareness in the hospitality industry. Ten years of business
development experience; recognized for producing results through
effective leadership, coaching, collaboration, and providing
EMAIL AVAILABLE strategic direction while focusing on superior customer service and
strong relationships. Now, as a trusted advisor I seek to work with
PHONE NUMBER AVAILABLE a best in class' sales organization to help them expand and grow.
Springfield, VA 22153 Career Highlights:
Developed and executed a sales strategy that resulted in a 29%
About Me YoY increase in revenue and 15% in market share within the first
year
Consistently exceeded quarterly sales goals and achieved a 90%
customer retention rate.
Re-vamped a new business development program with two RVPs of
Operations to incorporated new lead models which increased leads
by more than 50% and a 23% close rate.
Full sales cycle, sourcing, closing, developing and opening of 60+
franchise units coast to coast.
Area Project Manager for special initiatives for the D.C. market
Regional Diversity Compliance Officer for 30 managers and 300+
employees.
EXPERIENCE
Fransmart Franchise Development - Director of Sales and Business
SKILLS
Development
Leadership & mentoring Alexandria Va 10/2022 - 06/2024
Coaching & communication Provided sales and marketing leadership for 6 franchisors and their
Revenue forecasting & budgeting franchisees ranging from San Diego to New York City.
Teamwork and collaboration Creating Gantt charts for new projects with KPIs, proposed budgets, scope
Sales operations & management of work, and project timelines.
Business development Secured and onboarded new franchisees, resulting in
Community engagement opening/development of 60+ new locations across the U.S.
Client relationship management Developed and implemented comprehensive business development plans,
Superior customer service including strategic growth plans and market real estate strategies.
Pipeline development & Negotiated and finalized franchise agreements, ensuring mutually
management beneficial partnerships between Fransmart and franchisees.
Strategic planning Formed strategic partnerships and connected with potential clients to
Active listening drive business development.
Deal closing
Event planning/marketing McCormick & Schmick's Seafood & Steaks - Multi Unit General Manager
CRM proficiency Arlington VA, United States 10/2015 - 10/2022
Cultivating a high-performance culture that led to 30% YoY sales growth in
2022
EDUCATION AND TRAINING Developed data-driven sales strategies utilizing market research,
increasing market share by 21% post Covid-19
Stratford University
Developed and mentored a sales team of 8 employees that increased
Falls Church, VA 06/1999
revenue by 15%
Bachelor of Arts: Business Forecasting, revenue, and goal setting for a sales team of 5 and of 60-80
team members
Northern Virginia Community College
Conducting daily, weekly, and monthly meetings to review targeted sales
Conducting daily, weekly, and monthly meetings to review targeted sales
and forecasts were accurate and achievable
On boarding and development of General Managers, Executive Chefs,
Annandale, United States 06/1996 P&Ls, and customer loyalty programs
Associate of Arts: Business Project Manager for special initiatives in the D.C. market
Worked collaboratively with operations partners to maximize the
efficiency of each department and location.
CERTIFICATIONS Consistently exceeded budgeted sales and guest count goals.
PMP - IFA Scout Solutions Group - Technical IT Recruiter
The Power MBA - Sales and Marketing Leesburg VA, United States 04/2020 - 04/2022
Leadership Strategies Managed sourcing, candidate assessments, screening, and submittals to
ServSafe Manager/Proctor clients, increasing offer acceptance to 85%
Certification Conducted requisition intake call for new openings
Executive Leadership and Mentorship Refine the recruiting process to ensure that it was effective and efficient
- Landry's for both the recruiting team and the candidate's workflow experience
How to Win Friends and Influence Partnered with hiring managers to create a detailed and appealing job
Others - Dale Carnegie Training description for open roles posted on their portal
Referred candidate resumes to customer account managers for evaluation
and submission.
Logan's Roadhouse Grill - Area General Manager
Fairfax Va 04/2008 - 10/2015
Oversaw inventory, ordering, P&Ls, and supply budgets per location
On-boarding and off-boarding for salaried manager in DMV area
Regional Culinary Expert for East Coast locations
Sourced, trained, and recruited staff of 100+ employees, four assistant
managers, and four supervisors.
Decreased turnover from 180% to 68% through rigorous hiring and training
process
Established annual financial goals and budgeted targeted sales for DMV
region, overseeing 5 locations
Established relationships with local non-profits that resulted in $20K
monthly contributions and increased store revenue
Evaluated suppliers by assessing quality, timeliness, and compliance of
deliveries to maintain tight cost controls and maximize business
operational efficiency
Applied performance data to evaluate and improve operations, target
business opportunities, and accurate forecasts.
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