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Title Truck Driver Customer Experience
Target Location US-FL-Lakeland
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Lakeland, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEObjective: CDL Class A driver with 5 years experience in transporting both refrigerated and non- refrigerated freights OTR and locally.Authorized to work in the US for any employerWork ExperienceOTR Truck DriverGP Transco - Joliet, ILOctober 2022 to Present Picked up and delivered freight from shipper to receiver in a prompt order Performed pre trip and post trip analysis of tractor trailers Maintained proper electronic driver log Followed DOT regulations Effectively communicated with receiver to keep a positive customer experience Maintained a clean driving record Transported freight cross countryLocal Truck Driver/ Driver managerVenture Logistics - Lakeland, FLJanuary 2022 to October 2022(January2022-November 2022): Locally pick up and delivered freight from shipper to receiver in a prompt order Perform pre trip and post trip analysis of tractor trailers Maintain proper electronic driver log Follow DOT regulations Effectively communicate with receiver to keep a positive customer experience Maintain a clean driving record Transport freight cross country Communicate proactively and quickly to Planners, CSRs, and Drivers. Build relationships with Drivers to understand their expectations and preferences. Manages revenue and mileage goals for each driver and the fleet. Counsels' drivers who are not meeting metric goals/expectations. Directly influences the routes assigned to the drivers for best success for the driver and company. Oversees MPG performance for each driver and fleet. Coaches all drivers who perform below MPG goals/expectations. Help Drivers experience good weeks and good weekends Determines which drivers may require termination based on mediocre performance. Update ETAs accurately and promptly.Update Total Mail accurately and promptAlertly manage phone calls and phone messagesSupply warnings to CSRs and Planners when a Driver is going to be late or if the Driver has been sitting too long (detention) at a location.Ensure the Driver performs safely.Check in on all Drivers by 9:00am.Regular and predictable attendanceLocal Truck DriverHogan Transportation - Plant City, FLNovember 2020 to January 2022 Locally picked up and delivered freight from shipper to receiver in a prompt order Performed pre trip and post trip analysis of tractor trailers Maintained proper electronic driver log Followed DOT regulations Effectively communicated with the receiver to support a positive customer experience Maintained a clean driving recordOTR Truck DriverKnight Transportation - Lakeland, FLApril 2017 to November 2020 Picks up and delivers freight from shipper to receiver in a prompt order Performs pre trip and post trip analysis of tractor trailers Maintains proper electronic driver log Follows DOT regulations Effectively communicates with a receiver to keep a positive customer experience Maintains clean driving records Transport freight cross countryLocal Truck DriverPerformance Food Group - Orlando, FL2017 to 2018ocally picked up and deliveredfreight from shipper to receiver in aprompt order Performed pre trip and post tripanalysis of tractor trailers Maintained proper electronic driver log Followed DOT regulations Effectively communicated with thereceiver to support a positivecustomer experience Maintained a clean driving recordOTR Truck DriverSpace Shipping Inc. - North Bergen, NJAugust 2016 to January 2017 Picked up and delivered freight from shipper to receiver locally Loaded and unloaded using pallet jacks and hand trucks Safely maneuvered vehicles in tight space obeyed traffic laws and DOT regulations Delivered multiple shipments per day the other was performing other activities Drafting reports of any incidents that occurred while on duty Prime Inc. (August 2015- July 2016) shipper to receiver in a prompt Maintained proper electronic driver log Followed DOT regulations Effectively communicated with receiver to keep a positive customer experience Maintained a clean driving record Transported freight cross countryOTR Truck DriverPrime Inc - Springfield, MOAugust 2015 to July 2016Picked up and delivered freight fromshipper to receiver in a promptorder Performed pre trip and post tripanalysis of tractor trailers Maintained proper electronic driver log Followed DOT regulations Effectively communicated with receiver to keep a positive customer experience Maintained a clean driving record Transported freight cross countrySpartan SecurityJuly 2014 to August 2015Job History-EducationHigh school diplomaSkills Math Microsoft word Picked up and delivered freight from order Performed pre trip and post trip analysis of tractor trailers Operated security equipment Tractor-trailer Driving Heavy haul Load & unload Customer service Freight Analysis skillsCertifications and LicensesCDL ADriver's LicenseDecember 2018 to April 2027

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