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Bilingual Customer Service, Cashiering, ReturnsSaint Petersburg, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceBilingual CashierThe Home Depot - Saint Petersburg, FLMarch 2005 to April 2016ResponsibilitiesWorked front end, thrive on multitasking, providing excellent Bilingual Customer Service, Cashiering, Returns. Worked in largest store in the State of Florida. AccomplishmentsHighest volume of clients and sales in Florida, 18.7 million dollars a month. Skills UsedMulti tasking, speed, accuracy, customer service skills, Returns systems,cashiering systems, managing vault drops..Bilingual Customer Service, Cashiering, ReturnsBilingualCashier/Returns/CSR - Saint Petersburg, FL 2013 to 2014Thermoformed St.Petersburg, FL Worked front end, thrive on multitasking, providing excellent Bilingual Customer Service, Cashiering, Returns. Worked in largest store in State. Highest volume of clients and sales in Florida, 18.7 million dollars a month.Manager/Pool Repairs/Sales/CSRRay Ayala Pools - Sarasota, FL2008 to 2013Switch pump motors, leak detection, plumbing repairs, under deck repairs.Quote jobs, purchase parts for repairs, Inventory and Time Management, Windows 8/NT, CSR, accounting using Quick-books. Over- view of pool building with contractor, subcontracting and scheduling of projects and pricing. Mason work, tile work, motor swap, leak detection, under deck repairs and plumbing. AP/AR duties Waiter/BusserSarasota Yacht Club - Sarasota, FL2006 to 2008Set up stations with coffee, tea and water.Set up tables according to sold tables.Serve food and drinks and charge to member accounts using a touch-screen.Administrative AssistantRobert Lampmen Inc - Sarasota, FL2003 to 2006Communicated with established business and clientele. Relayed information between agents and vice- avers. Organized itinerary, real estate and travel appointments.Performed administrative functions, AP/ AR .Operated Microsoft Office for business management and database maintenance. Bilingual CSR/ManagerStrategic Staffing - San Francisco, CA2000 to 2003Major telemarketing firm, emphasizing on sales in the Internet Technology Industry and Business-to- Business. Instrumental in managing and assembling a bilingual team, on a seven figure marketing campaign and meeting dead lines. Team manager, translator, training of new employees. Communicated with clients in Spanish, script translations, approved by writing department and IT Dept, applied scripts to database, informed and advised clients about and governmental changes. Client Retention Agent for HMO company, worked with branches in US and Canada. Outreach programs were available for most rural areas which were applied if needed.Cashier/CSR/Project ManagerKinko's - San Francisco, CA1997 to 2000Team leader, assisted management in providing motivation and planning organization of work to team members. Promoted withing 3 months to Project Manager.Responsible for cash register transactions, project coordinating, customer service, stock, cleaned and maintained store records and file management, document creation, operating copiers, cannon color laser copier, 8-board phone line. Store ManagerEye Max - Miami Beach, FL1995 to 1997Store sales, marketing, updated and maintained patient records and database. Appointment setting and confirmation of eye checkups, updated seasonal styles on high end eye glasses and maintained store, shipping and receiving, AP/AR, report all shifts expenses, cash, credit, send report to Headquarters via email.Skills Translation InterpretationAdditional InformationSKILLSA team player that follows direction. Honest, dependable and diligent. Bilingual CSR, Agent Third Party Verifier, Administrative support functions in the real estate, travel, construction, Telemarketing, Sales, Food retail, Retail business. Can operate MS Office, MS Publisher, and a long list of software. Fluent in English and Spanish, native speaker, written and spoken, interpreter, translator. |