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Title Project Manager Customer Service
Target Location US-FL-New Smyrna Beach
Email Available with paid plan
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EMAIL AVAILABLELawrenceville, Georgia Profile30 plus years of experience in the Criminal Justice system, Law Enforcement, Administration, Custom service and Technology System. Im a highly motivated, organized, and detail-directed problem solver with excellent oral/written communication skills. I excel in management, customer relationship management, payroll processing, ability to prioritize assignments & adapt to changes in daily tasks, customer service & personnel record handling. I am proficient in Microsoft Office Windows, Word, Excel, Power Point & Publisher. EducationMiami-Dade Community College, Miami, FLCriminal Justice, 1979Miami Jackson Sr. High School, Miami, FLHigh School Diploma, 1977State of Georgia,Crime Scene Technician-Post Certified, GCIC Terminal Agency Coordinator Training (TAC)LivesScan/AFIS/ CJISGCIC Certified, Privacy & Security Act Certificate, GA. POST Basic Jail Training CourseAlpha1 StaffingProject Manager09/2017-02/2018As the project manager my overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of the Hurricane in Wilmington North Carolina and Chipley Florida project. Construction, petrochemical, architecture, information technology and many different industries that produce products and services use this job title.As the project manager I must have had combination of skills including an ability to ask penetrating questions, detect unstated assumptions and resolve conflicts, as well as more general managementproject manager is a person who is responsible for making decisions, both large and small. The project manager should make sure they control risk and minimise uncertainty. Every decision the project manager makes must directly benefit their project.Project managers use project management software, such as Microsoft Project, to organise their tasks and workforce. These software packages allow project managers to produce reports and charts in a few minutes, compared with the several hours it can take if they do it by hand.Alpha1 StaffingOctober 2017 -December 2017Program CoordinatorMiami Dade County was hit by Hurricane Irrarm. Miami Dade County. The state of Florida issued a grant to support victims who needed assistance after the state was declared a state of emergency.As a Coordinator for the food for Florida program, I was employed to help Alpha1 Staffing to hire 200 employees in one week to work the Food for Florida this program provided food stamps and clean the debris the hurricanes left behind. The process included background checks via fingerprints, Orientation, payroll and E-Verification. Ensure all employees was present at their assigned site as well as being productive. Work ExperienceSecurity Site ManagerIntegrity Security Investigation EnforcementJanuary 2016 - October 2017Responsible for managing a team of security personnel to ensure the protection of property, assets, and people. Patrols building perimeter, sets up secure point of entry, and investigates suspicious activity.As security manager, I had to demonstrate excellent surveillance and emergency response skills. Had to use strong commitment to security rules and knowledge of all hazards and threats to safety. Since you will have a number of people under your responsibility, must also exhibit leadership skills.The goal is to create and preserve an environment where employees, visitors and property are safe and well-protected.ResponsibilitiesDevelop and implement security policies, protocols and proceduresControl budgets for security operations and monitor expensesRecruit, train and supervise security officers and guardsAttend meetings with other managers to determine operational needsPlan and coordinate security operations for specific eventsCoordinate staff when responding to emergencies and alarmsReview reports on incidents and breachesInvestigate and resolve issuesCreate reports for management on security statusAnalyze data to form proposals for improvements (e.g. implementation of new technology)East Point Police Dept, East Point, GADetention Officer, February 2012  February 2015 Booked, photographed and fingerprinted arrested detainees & retrieved live scan fingerprints results Check Criminal History for all arrestees via GCIC/ PID Arrestees Secured/Search all inmates in holding cells or house blocks Monitored inmates, screened visitors, collected & stored inmates property Conducted security checks & controlled the inmate population in the housing areas Assisted with the feeding, recreation, laundry, supplies & general support activities of inmatesTraining of new staff Served on tower watches by using an electronic control station to prevent inmates from escaping by ensuring all gates/cells were secured at all times Generated reports, maintained records & completed paperwork related to the Court Services and other divisions as needed Secured inmates for transpiration to various facilities Responded to emergency fire alarms & assisted the public related to inmates held in custody Customer service to the public and other Law enforcementAlpha1 Staffing, Miami, FLOffice Manager, January 2011  February 2012As the Office managers I performed a variety of skills to the job. Hiring skilled workers allows managers to delegate responsibilities such as accounting, scheduling and purchasing to experienced employees. Multitasking becomes even more critical when the company downsizes and or increase. Either often leave the office managerwith more responsibility.Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs. Determines applicant requirements by studying job description and job qualifications.Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.Its was important for I as the office managers to trust employees to take on additional responsibilities as well as to share the workload. As the Office managers I had to be able to rely on staff to cross-train effectively to move into important roles as the needs arise.Palmetto Police Dept, Palmetto, GACourt Administer, November 2008  January 2011As a court Administer I manages the daily operations of Palmetto Municipal Court. Typical job duties for this position I administrative service manager include acting as a court liaison, managing the court's The department TAC, Certified all personal according to state and local law and rules. I assist the Chief of Police with of day to day functions.City of East PointOctober 2006- March 2009Crime Scene TechCollect Physical EvidenceAs acCrime scene technicians I collect evidence that police use to investigate crimes. Evidence includes fingerprints, bodily fluids, weapons, fibers and other physical materials that may help investigators identify suspects. I use chemicals, black lights, tweezers and evidence collection kits to identify and collect physical materials from crime scenes, and then preserve and record the evidence before transporting it to a crime laboratory for analysis.Photograph and Describe Crime SceneSome crime scene technicians photograph the area to document the appearance of the location, as well as take notes about where evidence is located as they collect it. The notes help me prepare reports of my findings.Blood spatter and the location of evidence help investigators recreate the events of the crime. Some technician i sketch the location.Evidence AnalysisFrom time to time Forensic technicians was used to analyze collected evidence, often specializing in a type of evidence such as ballistics or bodily fluid analysis. I use chemicals and specialized equipment to identify evidence and determine how a crime occurred. This identify suspects through fingerprint and DNA analysis.Communicate FindingsAs a Technicians I must prepare reports of the findings of a crime scene analysis for police to use in the investigation of a crime. In courtroom appearances, technicians may explain their investigation techniques, analysis and the results of laboratory work. The ability to communicate complicated scientific or technical material to those without a science or technical background is a necessary skill.Department Coordinator/ Liaison December 1979  August 2006 Representing the office of the JSD Director, on the CJIS Workgroup and Arrest Form Committees. The Departmental Officer for the Health Insurance Portability and Accountability Act (HIPAA). Administer newly created JAC Records Section which involves management of confidential records, multiple reports from municipal, county, state and public school system, use of several computer information systems including the police information system, 11th Judicial Circuit Criminal Justice Information System (CJIS), Florida Department of Juvenile Justice Information System (JJIS), Florida Criminal Information Center (FCIC), National Criminal Information Center (NCIC). Administer vital Juvenile Programs, Supervise all aspects of the data information system for Serious Habitual Offenders (SHOs) for the Serious Habitual Offender Comprehensive Action Program (SHOCAP) for the Miami-Dade Police Department; Provide supervision for approximately 27 staff. Providing supervision and direction for a 24 hour, 7 day a week operation. Make recommendations regarding payroll, hiring, discipline and promotion of subordinates, etc; Establish operating procedures and training to merge the Clerk of Court and Miami-Dade Police Department staff into one unified Records Section; Develop and implement new computer systems to maintain records, active and inactive, in accordance with current technology, and records requirements from local, state and federal government; Coordinate all local law enforcement agencies on records management issues for investigative purposes and with all JAC Agency Partners on all issues pertaining to juvenile records management issues, including the positive identification process; Health Insurance Portability and Accountability (HIPPA) Officer for the Department; Department Records Custodian; Department Liaison; Department of Law Enforcement Criminal Justice Information Services Trainer for Records Personnel and Trainer for Terminal Agency Coordinators, Analysis data systems to create a Data Warehouse for MIami Dade CountrySpecial CertificatesFlorida/Georgia Criminal Information Center (FCIC), Basic Telecommunications Certificate,CPR CertifiedCST CertifiedDetention Officer CertifiedAdministration CertifiedTAC Certified

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