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Title Customer Service Guest Services
Target Location US-AZ-Phoenix
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Phoenix, AZ Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryLooking for a long-term job with a company that has room for growth within, I pride myself on being loyal, honest & dedicated to my job and responsibilities. I am a person who has an ambition to be successful in any given environment, although I have extensive experience in Warehouse (forklift), Transportation & customer service industries. I love to learn and always up for the challenge. Experienced with over 6 years of experience in these Industries with an excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. My goal is to consistently save costs while increasing profits.SkillsDriver/ DOT Driving,Guest Services/ Customer ServicesForklift, warehouse, InventoryMusic Producer, Promotions/ Artist DevelopmentTransportationRecruiting and trainingBusiness growth, Business planning, Partnership development, Business launching, Strategic PlanningWork HistoryCompany Owner, 02/2013 to CurrentRed Star Transportation Services- Phoenix, Az  PHOENIX, AZOwner of Red Star Party Bus Services since 2013 when I started a transportation company with the purpose of transporting high-end clients to and from business appointments and to and from the airports and with weekend trips to Vegas & California.Today I still drive my own vehicles for the company along with on call drivers... in which I switched over from town car services to Party Bus Services.Aligned branding initiatives and sales strategies with client goals.Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.Manage 3 on call Driver employees by supervising daily tasks, making sure each driver schedule and task are met.Developed improved records management system for booking and contracts to improve timeliness.Driver Technician, 01/2010 to 02/2013Mark & Dave's Towing Company  Portland, ORMaintained detailed mileage and cost records.Inspected vehicles before and after shift or before each call.Made sure all vehicles were maintained and up to date all repairs and for optimal functionality.Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents over the time of employment.Invoiced, collected monies due at the time of towing customer vehicle when customer did not pay with credit card with dispatch.Artist Development, 03/2007 to 12/2009Trillion Cuts Studios  Portland, OreAt Trillion cuts I was lead Music Producer & Production leader for Artist Promotions, where I Produced Music for Local Artist in the Portland area.Built lasting relationships with venues to ensure Quality high end treatment for our Artist and guest Performers & secure all payments to Artist, Musicians and staff including venue employees.Produced many shows and Artist Album release Parties as well scheduled studio times and sessions, meet and greets for incoming Mainstream Artist that visited the city.Monitored social media and online sources for industry trends.Developed team communications and information for business meetings.Devoted special emphasis to punctuality and worked to maintain outstanding attendance to shows, consistently arriving to work ready to start immediately, loved the music industry with a passion.Forklift Supervisor, 10/2005 to 12/2008DePaul Industries  Portland, OreMy duties were to unload and load trailers for Starbucks, Boyd's Coffee, and Made in Oregon/WA & Frito lay.Taking product from the trucks and feeding them to setup lines on the floor in the warehouse and was in charge of inventory and over a crew of 5 forklift drivers, along with other warehouse duties.Managed quality assurance program including on site & driver evaluations, and customer wants and needs.Worked with our vendors to understand requirements and provide them with quality exceptional service.Idexx Labs, 2023Lab Driver-Phoenix AZRan routes in the Morning and the evening picking up lab work from Animal Hospitals & Clinics and drop them off at the warehouse on time and by scheduled deadlines.Routes ran from, Mesa. Scottsdale, Glendale to Surprise and all over the valley they sold the contract and gave the contract to another out of state company that I didnt feel comfortable working for so I stop working for themUber, 2003-PresentPHOENIX, AZUberX driver Pickup & Drop-off customers to airport, hotels, and outings all over the valleyEducationHigh School Diploma: 1988Marshall High School - Portland, ORGraduated with Honors

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