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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Cell PHONE NUMBER AVAILABLEEMAIL AVAILABLEGENERAL AREAS OF EXPERTISE Office Management to include customer service, HR related duties to include, explaining policies/laws, pre- screening, tracking, educating, and scheduling interviews Problem Solve to deliver required results with Work Orders and Accounting Experienced in customer service-related duties to include, answering the telephone for a diverse group of employees, vendors, and the public, routing, calls, addressing requests, discrepancies, disputes, and follow ups Responsible to maintain supply inventory & ordering for entire office Accounts Payables to include processing payments, recording invoices, balancing ledger Accounts Receivables, collections, delinquency, documentation resolve accounting discrepancies in a timely manner Excellent communication skills Written, verbal and listening. Self-motivated, detail orientated, proactive in problem solving & manage work to ensure accuracy and deadline completion Ability to collect, compile, analyze, interpret, evaluate, review, complete, explain and maintain complicated data, reports, documentation, records and files Computer savvy with proficiency in MS Office applications (Outlook, Excel and Word) EMPLOYMENT EXPERIENCEFlatiron Construction, Lumberton, NC- Project Office Manager, February 2023 PRESENT Supports onboarding and orientation for new hire employees, including processing drug screenings, presenting first-day orientation information and submitting new hire documentation in a timely, complete and compliant manner. Enters data and reconciles invoice and purchase order (PO) information in company procurement program to ensure accurate and timely payment. Acts as liaison between vendors, subcontractors and other external partners to resolve invoicing and payment inquiries. Enters data for trucking, fuel tickets and invoices for vendors to ensure accurate and timely payment Supports daily office administration and employee inquiries, working closely with human resources, payroll to resolve issues for employees, and other departments Works closely with the IT department to ensure company telephones and iPads are programmed for employees & troubleshoot all issues Prepares reports to support employee data Ability to understand, follow and transmit written and verbal instructions. Ability to meet attendance schedule with dependability and consistency Coordinates asset distribution and tracking for assigned employee group or project. Perform additional assignments per managements direction. Receives incoming telephone calls, messages, mail and packages to office and directs to appropriate person in a courteous and customer service-oriented manner. Orders office supplies, manages facility maintenance and office equipment repairs as necessary. Presents and oversees Equal Employment Opportunity (EEO) Compliance training, communications and participation for assigned group. Collects, enters, tracks and processes Craft payroll on a weekly basis ensuring accurate and complete records submitted to assigned regulatory agencies and company payroll department. Maintains knowledge of Companys values and strategic plan. Support published corporate policies. Review, record, and submit Certified hours to the Department of Transportation Integrated Sales and Service, Fayetteville, NC- Office Manager, November 2020 December 30, 2022 Answer, monitor, and transfer all inbound/outbound telephone calls Responsible for data collection to compile weekly and monthly reports for all electrical jobs Human Resources related duties to include monitoring & controlling the preparation & accuracy of employees files Monitor and controlled all procedures established in the General Policies & Operating Procedures Manuals Accurately record, and process Employee Timesheets and payroll Record, process and distributed Davis Bacon Wages (Certified Payroll) for all government jobs Maintain company's truck fleet inventory and maintenance Order, distribute, record, and monitor company's gas cards and telephones for fleet Manage Accounts Payables/Receivables in QuickBooks Online to include processing and researching daily/weekly/monthly Invoicing, disputes, collections, credits, and discrepancies Monitor and record approved change orders submitted by Owner, General Contractor, or Operations Manager, preparing for signatures and Notary Acknowledgements/Affirmations and adding to pay procedure Review, verify, record and process Purchase Orders for job materials and outside labor Record, dispatch and follow up on all service calls Review applications, schedule interviews, processed all onboarding employees and onboarding paperwork Maintain inventory, and ordered all office supplies for each department Coordinate and monitored job site/main office equipment and furniture WOOD Partners (Lease Up Properties) - Assistant Property Director February 2018 July 2020 Collect, record & process all Accounts Receivables and some A/P for multi-million-dollar property Answer telephones promptly and professionally to generate appointments Record & track prospects in lead system Tour community and lease apartments. Support Property Director in day-to-day operations & maintained property in their absence Create & execute Outreach Marketing strategies to include video creation & editing Create, modify & execute Office schedule. Manage Leasing Office & support Service Team Create & executed Resident Retention strategies & correspondence for community Develop systems, correspondence and executed eviction notices Review and maintain knowledge of state laws for accuracy in court proceedings for evictions as necessary Post all monies collected within the community Track & order office supplies Maintain office equipment Prepare collateral & apartments for future residents. Conduct apartment inspections to ensure apartments and grounds were inspection ready Record discrepancies for construction and development teams Responsible for managing leasing activities, renewals, collections, and financial reporting. Address concerns of current and prospective residents in a friendly and professional manner while ensuring to follow up with all open concerns and service requestsPines of York Apartments, Yorktown, VA - Leasing Associate/Asst. Community Mgr. May 2015 to Feb 2018 ADDITIONAL WORK EXPERIENCE - Wardell Orthopedics Medical Receptionist Supervisor 2013 2014 * Hospitality Marriott Hotel, Renaissance Hotel, Holiday Inn Express Hotel - Front Office Manager, Sales and Catering Manager 2002-2013 * Portsmouth, VA 911 Dispatcher 2000-2001EDUCATION * Everest University, Effective Teacher Learning Certification (Substitute Teacher) Bladen County Community College, Ashford University, United States Navy/Star Culinary Arts Academy, Eastside H.S. Graduate CERTIFICATIONS ACCOMPLISHMENTS TRAINING * Notary Public, QuickBooks Online, Microsoft Office, Outlook, Access, Excel, Power Point, Word, Salesforce, Google Suites, Director of MOM (Moving Over Mountains) Non-Profit Mentoring Program, Wood Partners Mentor, Intercontinental Hotels Group Sales & Marketing/OPERA System ACT System, IHG Sales Strategy Certification, Marriott Property Management System Expert, MARSHA Certified, Guest Ware Communication and Media Computers & Electronics Certification, Public Safety and Security Telecommunications in Law and Government Certification, Culinary Specialist, Delphi Certified, Yardi, CRM, Box, Data Entry R Star of the Quarter, Two (2) Good Conduct Medals, Navy and Marine Corps Achievement Medal, Meritorious Unit Commendation, Kuwait Liberation Medal, Two (2) Armed Forces Service Medals, Three (3) Sea Service Deployment Ribbons, NATO/Period Medal, National Defense Service Medal, Armed Forces Expeditionary Medal, Computer Aided Dispatch Systems (CAD) |
