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Click here or scroll down to respond to this candidateCandidate's Name
Phoenix, AZEMAIL AVAILABLEPHONE NUMBER AVAILABLEAn organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceNPIC ContractorRobert Half-Phoenix, AZJanuary 2024 to PresentI am a General Information Specialist for people wanting passports. I am also a Mentor to new incoming employees.Scheduler IIISimonMed Imaging-Phoenix, AZJanuary 2023 to December 2023Medical SchedulerHOPCo / The CORE Institute-Phoenix, AZJanuary 2022 to February 2023Schedule a variety of specialty appointments for patients, such as Podiatry, Orthopedic, Spine injuries, Hand, Wrist, Hip and Knee surgeons.Direct Support ProfessionalBeyond Blue-Phoenix, AZOctober 2021 to December 2021Assist consumers with daily life skills. Drove consumers to grocery store, doctors appointments. Assisted with group activities.CSR - Customer Service RepresentativeOpen Tech Alliance-Phoenix, AZAugust 2021 to September 2021We took the overflow of calls for all storage places Handled reservations Resolved customer issues Booked appointments for clients Responded to inquiries and issues Greeted customersViewer Experience AdvocateVALOR GLOBAL-Phoenix, AZOctober 2018 to June 2021 Provide assistance in signing up for Hulu or the Disney Bundle Troubleshoot and activate devices Assist with updating billing information Assist with locating and canceling accounts Assist viewers with password resets, changing email addresses, and assist with changing product add ons or the removal of products.Residential AdvisorClearesult-Tempe, AZMarch 2018 to April 2019Provide the general public with gas services Assist customers with online billing and registering account Answer billing questions Set up payment arrangements and budget billing Turn on, Stop and Transfer Services Assist customers with any questions they may have/and direct and transfer to proper department'sCustomer Service RepresentativeGeneral Dynamics-Phoenix, AZApril 2014 to October 2015Greet customers warmly and ascertain problem or reason for calling. Take payment information and other pertinent information such as addresses and phone numbers. Place or cancel orders. Inform customer of deals and promotions.Direct Support TechValley Life Rehabilitation Services-Phoenix, AZDecember 2013 to August 2015Provide supervision and guidance for residents during skills building activities Develop and implement individual treatment plans for residents Assist with daily living activities, including preparing meals and assisting with personal hygiene Third Party Verification RepresentativeBanner University-Phoenix, AZJuly 2010 to October 2012Verified Accounts Recovered Balances in default Made payment arrangements Collected on over due balancesEducationMedical Assistant CertificationArizona College of Allied Health - Phoenix, AZHigh school diploma or GEDAssociate's degreeSkills Vital Signs Patient Care Meal Preparation Medical Records Laboratory Experience Medical Scheduling Quality Assurance Medical Office Experience Laundry Caregiving Hospital Experience Insurance Verification Clerical Experience HIPAA Financial services Problem-solving Flexibility Team Work Reliability Medical terminology Nursing Spanish English Customer service Phlebotomy Computer skills Medical receptionist Microsoft Office Phone Etiquette Experience Administering Injections Triage Venipuncture Medical Coding Medical Billing Anatomy Knowledge Office Management Cerner Communication skills Bilingual Multi-line phone systems Office experience Administrative experience Front desk Customer service Windows Supervising experience Front desk Hospital experience ICD-10 Medical terminology HIPAA Clerical experience Laboratory experience Leadership Medical office experience Medical scheduling Communication skills Microsoft Excel Customer support Microsoft Office Technical support Documentation review TypingLanguages Spanish - ExpertCertifications and LicensesMedical AssistantDriver's LicenseAdditional InformationPositive work ethic Good listener Good Attitude Flexible Courteous and Honest Reliable Punctual Willingness to learn |
