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Title Customer Service Representative - Part-time
Target Location US-NH-Portsmouth
Email Available with paid plan
Phone Available with paid plan
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  Candidate's Name
EMAIL AVAILABLE|Street Address -213-9121|https://LINKEDIN LINK AVAILABLEEDUCATION/SKILLSVirginia Tech | Cyber Security Management Analytics 	                  Blacksburg, VA | 08/2021-Present      GPA: 3.49Google Data Analytics Certification      Experience in programming languages such as Python and SQL      Experience with Tableau, Excel spreadsheets, and Google spreadsheetsGoogle Cyber Security Certification      Completed eight Google-developed courses with hands-on, practice-based assessments.      Proficient in intermediate Python, Linux, SQL, Security Information and Event Management (SIEM) tools, and Intrusion Detection Systems (IDS).      Skilled in identifying and mitigating common cybersecurity risks, threats, and vulnerabilities.CompTIA Security + Certification in progressEXPERIENCEMacy's | Customer Service Representative			                      Springfield, VA | 07/2021-12/2022      Fulfilled customer needs and satisfaction.      Helped customers search for products and checkout.      Assisted customers with product orders and shipments.      Convinced customers to open rewards accounts and Macy s credit cards.      Aided in training new employeesORGANIZATION/CLUBSVirginia Tech Cyber Security Club: Engaged in hands-on cybersecurity projects, participated in threat analysis discussions, and collaborated with team members to enhance network security awareness within the college cybersecurity club.
PROJECTSDice race game (Python)								                                    11/17/2022      Two players      Each player rolls two 6-sided dice      Results are recorded      Goal is to get all possible rolls from 2-12 before the other personNATO alphabet(python)								                                    10/27/2022      Engineered program for reading and validating TAG, VIN, and BOAT identifiers for vehicles      Categorized and printed identifiers, providing NATO spelling for valid entries

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