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System AdministratorUnited States Citizen, Bear Delaware, United States, PHONE NUMBER AVAILABLE, EMAIL AVAILABLE Professional summarySystem Administrator with 2 years of experience, adept at configuring and managing workstations, cloud devices, and Citrix apps to enhance team efficiency. Proven track record in deploying security cameras, NVRs, and Cisco Meraki devices, as well as optimizing workflow through cross-functional collaboration. Dedicated to leveraging technical skills and knowledge to drive impactful IT solutions. Employment historySystem Administrator Intern, Apr 2022 - PresentADT Security Solutions / Everon, Newark Configure and manage workstations, and Citrix apps, for new users. Deploy security cameras, NVRs, and Cisco Meraki devices, improving surveillance capabilities for customers. Collaborate with project managers and team members to ensure timely project completion. Troubleshoot and resolve issues with cameras, NVRs, and Windows 10, maintaining system reliability. Worked with cross-functional teams to integrate tech solutions, streamlining workflow management. Enhanced team knowledge with regular tech updates EducationBSCS, Apr 2024 - PresentWestern Governors University, OnlineSelf-Paced Online SchoolHigh-School Diploma, Sep 2019 - May 2023Paul M. Hodgson Vocational High-School, NewarkCertificationsCompTIA Security+, Mar 2023 - 2026CompTIACertified Meraki Networking Associate, Jan 2023 - 2026 CiscoCisco SD-WAN Administration and Troubleshooting, Feb 2023 - 2026 CiscoCompTIA A+, Mar 2023 - 2026CompTIACCNA, Apr 2024 - PresentCiscoAmazon Solution Architect (Associate), May 2024 - Present Amazon Web ServicesGoalsCompleting BSCS DegreeObtaining CCNA and AWS Solutions ArchitectInternshipsIntern, 2019 - 2023Paul M. Hodgson Vocational, Newark Creation of CAT 6 cabling Assisted in the setup and deployment of PCsSkillsWindows (Experienced),Linux (Beginner),Hardware Maintenance(Experienced),Networking (Experienced),Microsoft Office(Experienced),Google Suite (Experienced),Cisco Meraki Networking(Experienced),Surveillance Systems(Experienced),IT Support (Experienced),Project Management(Experienced),Workflow Optimization(Experienced),NVRs (Experienced),Cross-functional Teams(Experienced),Security Cameras(Experienced),Troubleshooting(Experienced),Cloud Devices (Experienced),Workstation Management(Experienced),ConnectWise TicketManagement (Experienced),Wireless Networking(Experienced),Network Security (Skillful),Axis Cameras (Experienced),Hanwha / Wisenet Cameras(Experienced),Camect Devices (Skillful),Innotech Devices (Skillful),End User Support(Experienced),Virtualization (Beginner),Data Backup (Beginner),Disaster Recovery (Beginner).LanguagesEnglish (Native),Gujarati (Native),Hindi (Proficient).Manage Tier II tickets with other team membersManage Cameras in Eagle Eye and Open Eye surveillance. Manage OVRC devices using the cloud management platform Provide end-user supportImplement and deploy unmanaged and managed switches for projects Conduct thorough audits of ongoing projects, identifying potential issues early and ensuring seamless project execution. Patch old and new camerasManaged Service Provider (MSP) Installed PC software and peripherals Troubleshoot computer-related hardware Supported, repaired, and replaced software, hardware, and peripherals Developed and improved technical skillsEnhanced network setup speed by streamlining CAT 6 cabling processes. Provided effective solutions by consulting technical manuals and user guides. |