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Title Project Management Customer Service
Target Location US-TX-Plano
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Regional Medical TrainerStreet Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLEAchievementsI have been employed by some of the most well-known businesses with programs that are in all the major hospitals during my career. I have improved my training during this period and modified as the programs advance. I stay up to date with the most recent application updates so that I can be aware when I need to train.Net Health Systems - Worked with the EMR vendor to resolve issues and improve functionality of the system, resulting in a 25% increase in efficiency11/2021  12/2022 Healogics  Plano, TX Front Office Coordinator Greets patients & other visitors, answers routine & routes calls to appropriate staff. Assembles new patients charts, maintains and files existing charts and spot checks charts for data Verifies and reconciles charges as directed09/2008  07/2021 Net Health Systems, Inc.  Pittsburgh, PA  Virtual Office, Implementation SpecialistCreated standard operation procedures during the planningAssist with facility specific configuration of the WoundExpert application.Shaping and molding todays expectationsMonitored and optimized EMR system performance, ensuring that the system was running smoothly and efficiently.Provided support for departmental staff regarding issues pertaining to data integrity and accuracy in all applicable systems (i.e., EMR).Assisted with the development of new processes/procedures related to quality improvement projects as well as ongoing process improvement initiatives within assigned areas of responsibility.Participated in cross-functional teams focused on improving patient care delivery across the organization through continuous process improvement efforts.Provided training to new employees on how to use the EMR software efficiently and effectivelyProvide classroom leadership and training; and adjust trainings to attendees skill levels and needs.Coordinate and conduct on-line trainings via Gotomeeting/Gotowebinar, ZoomProvide post-training communications to appropriate team members and client to effectively summarize onsite experience and identify areas of concern.Incident ManagementVendor supportSelf-ManagerCertificationsPCI ComplianceHIPAA - Health Insurance Portability Accountability ActOctel System Operation and Management.American Society of Training and Development Certificate ProgramEpic Fundamentals, System Administration and Emergency Department

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