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Milwaukee, WI Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryReliable Shift Leader with 12+ years in Service industry and 15+ years experience in the metal manufacturing sector. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.Talented Coil Line Press Operator offering proven skill with a wide range of metal materials and record of thriving in high-volume production settings. Punctual, dependable and hardworking team player.Efficiently moves supplies, completes runs and inspects final products. Runs, calibrates and repairs presses.Able to run two coil line progressive die punch presses simultaneously. SkillsSecurity Procedures AdherencePerformance Tracking and EvaluationsLarge Bill DropsContinuous Professional ImprovementStaff DevelopmentAssigning WorkStaff SupervisionDrawer AssignmentsRole ModelingPOS System OperationsSales ExpertiseQuality StandardsTraining AssistanceEmployee Attendance MonitoringCash HandlingCash Sales CountsTeam LeadershipShift Paperwork CompletionInventory CountsShift ChecklistsVerbal and Written CommunicationComplaint ResolutionConflict ResolutionShift SchedulingJob AssignmentsIssue ResolutionWork HistoryShift Leader 07/2013 to 08/2021Papa John's Pizza 11140 W North AveTrained new employees and delegated daily tasks and responsibilities. Completed cash and credit card transactions accurately using POS software. Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.Line Cook 08/2019 to 01/2021Thistle And Shamrock 8400 W Lisbon Ave Milwaukee 53222 Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business. Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.Created identical dishes numerous times daily with consistent care, attention to detail, and quality.Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.Cook 07/2018 to 02/2020Champion Chicken 8800 W Lisbon AvePrepared and served various food items in fast-paced Type environment. Coordinated checklists to keep kitchen clean, stocked and sanitary. Measured, weighed and mixed appropriate ingredients according to recipe directions. Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.Managed opening and closing shift kitchen tasks.Followed strict standards for food handling and safety, minimizing risks to customers. Kept kitchen clean and organized by performing daily maintenance tasks. Maintained food safety and sanitation standards.Maintained well-stocked stations with supplies and spices for maximum productivity. Communicated closely with servers to fully understand special orders for customers. Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.Prepared food items in compliance with recipes and portioning control guidelines. Punch Press Operator 01/1991 to 12/2003Res Manufacturing 7801 N 73rd StreetLoaded and positioned raw materials in loading and feeding mechanisms. Multi-tasked to keep all assigned projects running effectively and efficiently. Reviewed completed orders for quality and accuracy. Followed safety protocols to reduce operating risks on press machinery. Troubleshot press malfunctions and performed necessary repairs to restore functionality. Performed regular maintenance on press machinery to optimize performance. Read blueprints and inspection instructions. Ensure quality using metrology tools ( calipers, micrometer, height gages, ECT)EducationHighschool Diploma : College Prep 06/1990Wauwatosa Easy H.S. - 7400 W Milwaukee Ave Wauwatosa WI CertificationsCertified forklift and wireless overhead crane operator. Calibration of metrology equipment. Training40+ hours of instruction for blueprint reading.Employee of the month at Papa John's. |