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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Hovey StIndianapolis, INPHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFILELooking to expand my career. I have many qualities, and skills I feel can benefit a company. At this point in my life, I'm looking for somewhere to retire to. I want a home where I'm valued as much as I'll value my job.Security Guard/Site Supervisor, Securitas USA, Indianapolis, IN 2005-2008 Aided in all security measures to ensure the company was being run safely and secure. Helped maintain a guide for all officers to follow in certain situations. Was responsible for covering over 500-man hours weekly with officers. Met with company daily to ensure all matters were taken care of and discuss any new possible threats. Supervised over 15 officers. Helped with answering calls and directing customers to the proper lines. Assisted with customer service. Maintenance Coordinator, Brightpoint, Plainfield, IN 2007-2008 Had the responsibility of keeping the maintenance shops supplied for three of the Brightpoint locations. I was responsible for filing paid and unpaid documents, ordering materials, and helping to maintain all shops daily. Daily inventory and upkeep for all maintenance parts and tools for all locations.Receiving and Shipping, Adidas Sports Group, Indianapolis, IN 2008-2010 Worked in Shipping and Receiving. Responsible for loading and unloading multiple trucks throughout the day. Repackaged materials of boxes that were damaged and opened. Scanned in and tagged products to be received and shipped out from company. Day Off/Vacation Relief, CrossRoads Farms, Indianapolis, IN 2011-2017 Cover multiple jobs for employees on their vacations or off days. I worked on everything from pasteurizing to cleaning up. I ran multiple machines, drove multiple forklifts, and learned many jobs. The job consisted of making ice cream, milk, and juices in both departments. Giving breaks at downtime when no one was on vacation. Worked in multiple climates inside the warehouse from the main floor to the freezer.Salvation Army Store Manager, Indianapolis, Indiana- 2017-2019 Opened store daily, closing one night weekly. Aided in keeping up weekly sales. Responsible for 300 plus man hours weekly. Maintain company sells to reach quota. Responsible for ordering supplies, and product for store weekly. Maintain good relationships with customers. Follow out orders given from superiors. Maintain a neat, and clean store daily. Make sure product gets put out in a timely fashion. Price material to be sold. Accommodated employees with scheduling time off, and issues. Daily bank runs to make deposits during and after store hours. LTCG Customer service representative. Carmel, IN- 2019-2020 Provided a comfortable environment for clients to call and feel comfortable about the service they were receiving. Helped clients start claims to start receiving benefits and help them to better understand their benefits. Navigated multiple computer systems to give the most efficient answers to the clients. Assisted callers with questions about their policies. Menards, Outside Yard worker. Indianapolis, IN 2/3/20- 10/9/2021 Responsible for loading and unloading materials for the store, and customers. Use forklift to aid customers with loading, and loading. Assisted in yard clean up. Unloaded supply trucks for company. Aided other departments whenever help was needed. Used Customer Service whole dealing with multiple customers daily. Aided in store clean up during and after shift. Sutherland Global- Customer Service for AT&T-2021- 2022 Assist customers with all cellphone inquiries, billing, service, upgrades, and new phone lines. Help customers with troubleshooting phones. Assist customers with setting up new services, changing plans, and understanding new plans and changes made. Sale customers new phones, phone lines, and accessories. Notate all interactions with customers for the next agent. As part of the retention department, I assist customers who are wanted supervisor assistance, or wanted to depart from company. My job is to keep customers happy. Add credits to help with bill payment, help simplify their plans, or reduce bill. Offer any promotions to keep customers on board, and content. Syra Health- Survey Conductor 1/23- 10-23Call out to residents and conduct surveys on behalf of the CDC and Indiana Health Department. Let callers remain anonymous while collecting their answers for research. EDUCATIONArsenal Technical High School, Indianapolis, IN Core 40, 2003 University of Phoenix-UnfinishedIvy Tech- UnfinishedSKILLSIm very familiar with the food business, and most of all food codes and laws. I have great computer skills (word, excel, spreadsheet), more than five years customer service skills, and knowledge of payroll. Scheduling and time management. Certified on most forklifts. Multitasking and I'm good with my hands and tools. |
