Candidate Information Name Available: Register for Free Title Customer Service Patient Access Target Location US-IL-Bolingbrook Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Bolingbrook, IL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYHardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Reliable team member with experience processing payments, helping customers, balancing cash drawers, and working within various departments. Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.SKILLS Credit and cash transactions Merchandise restocking Cash drawer balancing CPR Certified Training and mentoring Insurance company knowledgeable Critical thinking Active listening Reliable and trustworthy Friendly, positive attitude People skills PlanningEDUCATION AND TRAININGAurora University, Aurora, IL May 2025Bachelor of Social WorkCertifications: CPR-BLS certifiedEXPERIENCEDuly Health and Care  Surgery Center, Lombard IL July 2023-CurrentPerioperative Care Technician Applied HIPAA privacy and security regulations while handling patient information. Cleaned, maintained and properly stocked operating rooms to prepare for required duties. Disassembled and repaired damaged sections and fabricated replacements. Troubleshot systems to determine appropriate resolution for problems with usageEdward-Elmhurst Hospital  Linden Oaks, Naperville, IL May 2022-September 2023Behavioral Health Technician Built and maintained positive staff relationships to promote teamwork and better serve clients. Completed documentation for every incident and forwarded to correct personnel for review. Conducted client rounds every 15 minutes to check on residents. Searched resident belongings prior to and during stays. Performed client intake procedures according to internal standards for new admissions. Facilitated on-site activities, support groups and outings for clients. Charted on each patient daily. Treated clients and families with respect and dignity.AMITA Health, Bolingbrook, IL December 2021  May 2022Patient Access Registrar Verified demographics and insurance information to register patients in computer system. Organized and maintained records by updating and obtaining both personal and financial information from patients. Obtained necessary signatures for privacy laws and consent for treatment. Assembled registration paperwork and placed identification bands on patient. Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies, and list of accepted insurance plans. Communicated financial obligations to patients and collected fees at time of service. Verified insurance and collected critical data elements to properly identify and bill patients. Verified and entered necessary information into patient management system. Applied HIPAA privacy and security regulations while handling patient information.Jewel-Osco, Bolingbrook, IL January 2021  October 2021Cashier Worked closely with front-end staff to assist customers. Operated cash register collected payments and provided accurate change. Helped customers find specific products, answered questions, and offered product advice. Assisted with purchases, locating items, and signing up for rewards programs. Inspected items for damage and obtained replacements for customers. Verified customer identification for alcohol or tobacco purchases.Pelican Harbor Aquatic Park, Bolingbrook, IL May 2019  August 2021Admissions/Concessions Associate Greeted customers, answered questions, and provided food and drink recommendations. Opened and closed stand properly by turning on or shutting down machines and warming and storing food properly. Received orders and fulfilled orders quickly and efficiently. Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements. Took necessary steps to meet customer needs and effectively resolve food or service issues promptly. Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service. Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales. Developed strong and lasting resident relationships. Communicated with kitchen staff frequently to stay up to date on supply availability and potential customer wait times.