Candidate Information Name Available: Register for Free Title Customer Service Social Media Target Location US-GA-Riverdale Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Service Social Media Atlanta, GA Customer Service Social Media Lithonia, GA Social Media Customer Service Douglasville, GA Customer Service Social Media Duluth, GA Social Media Customer Service Austell, GA Customer Service Social Media Atlanta, GA Social Media Customer Service Atlanta, GA

Candidate's Name
Tel: PHONE NUMBER AVAILABLE Email- EMAIL AVAILABLEPROFESSION SUMMARYDedicated and results-driven Customer Service Professional with 7years of experience seeking to leverage proven skills in enhancing customer satisfaction and driving business success.SKILLSPower point PresentationStrong communication skillsTyping and computer skillsProduct knowledgeStrong documentation skillsAbility to handle a fast-paced and changing work environment.Multitasking and time management skillsMicrosoft OfficeWORK HISTORY-Warehouse AssociateJob roleAmazon Union City, GeorgiaJanuary 2023 -May 2024Receiving and Storing Goods: Receive incoming shipments, unload them, and verify the contents against invoices or packing slips. They then store items in designated locations within the warehouse using forklifts, pallet jacks, or other equipment.Shipping and Receiving: Prepare items for shipment by packaging them appropriately, labelling packages with shipping information, and arranging for transportation carriers to pick up shipments. They may also assist in loading outgoing shipments onto trucks.Inventory Control: Maintaining accurate inventory records. This includes conducting regular counts of stock, updating inventory systems, and investigating discrepancies between physical counts and records.Quality Control: Associates inspect goods for defects or damage upon receipt and before shipment. They ensure that all outgoing orders are accurate and meet quality standards.(DHL) Union City, GeorgiaCustomer service representativeJuly 2022- April 2023Responding to Inquiries: Answering customer questions via phone, email, chat, or social media.Providing Information: Offering detailed information about products, services, policies, and procedures.Troubleshooting: Assisting customers with technical issues, providing step-by-step guidance, and escalating complex problems to higher-level support if necessary.Establishing and maintaining positive relationships with customers to encourage repeat business.Upselling and Cross-Selling: Identifying opportunities to suggest additional products or services that meet the customers needs.Prime Outsource and Facility ManagementAdministration AssistanceAccra, GhanaFebruary 2013- August 2016Front Desk Management: Greeting and assisting visitors, managing incoming calls, and directing inquiries to the appropriate person.Customer Service: Providing information and support to customers and clients, addressing their queries and concerns.Organizing Office Operations: Coordinating office activities and operations to ensure efficiency and compliance with company policies.Correspondence: Drafting, proofreading, and sending out official correspondence such as emails, letters, and memos.Scheduling and Coordination: Managing schedules, appointments, and meetings for executives and staff.Education2003-2007 St. Louis Snr High School. GhanaCustomer Service Management2007-2009 Accra Institute Management School