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Summary of qualificationsRecent experience in management and supervising a small group and training skills.Highly organized, analytical thinker with strong communication skills.Ambitious, flexible team member who loves to learn; computers savvy.Productive self-starter with a strong work ethic; consistently achieve goals.ExperiencePublic Adjuster, The Property ClaimApril 2016  PresentInvestigates insurance claims to determine the extent of insuring a company's liability.Handle the investigation, verification, and valuation of insurance claims.Adjusting your claim and presenting it to your insurance company.Examining damaged properties, interviewing claimant, and determining the amount that insurance companies should pay.Negotiate, evaluate, and determine in a good faith the settlement of the damage.Sales Advisor, Vista BMW & MINIMay 2014  2016Cultivate relationships with new customers to achieve sales objectives and provide insight into new products, features, and options.Strategically negotiate with customers to close on deals and increase sales; personally work deals, interest rates, leases, and calculate financial requirements prior to obtaining approval from dealership manager and F&I manager.Qualify and follow up on warm Internet leads regarding new and pre-owned vehicle availability, price, and options.Maintain contact with customers via email, phone calls, and regular updates on promotional offers.Ability to perform quotes, discounts and rebates and close deals.Certified Pool Operator, C&A Pools Inc.April 2005  2014In depth knowledge of Swimming Pool Equipment, including installation, troubleshooting, and basic overhaul. Ability to analyze, adjusts, and performs minor repairs on equipment.Payrolls, customer service, accounting and team leader.Working knowledge of Pool Water Chemistry.Knowledge of general chemistry, laboratory techniques and basic statisticsAbility to work in extreme hot, cold and wet conditions, ability to ensure safety.Ability to deal effectively with guests and staff members.Hired, trained and supervised working of staff and maintained good relations with all parties.Pool and Spa repair technician, VR & VR Services Inc.September 2008  2016Maintained accurate logs of all testing for inspection as required.Resolved all pools and spa related issues on time.Resolved plumbing and electricity pool issues.Skill NameSkill LevelLast Used/ExperienceCustomer ServiceExpertCurrently used/8 yearsComplaint Handling/Dispute ResolutionExpertCurrently used/10 yearsSales Lead GenerationExpertCurrently used/8 yearsData Entry/Records ManagementExpertCurrently used/10 yearsMultiline Phone UseExpertCurrently used/10yearsMS Word, Excel and AccessIntermediateCurrently used/10 yearsEducationPalm Beach State College, Boca Raton, FL2009  2011Markham College, Lima, Peru1991  2002Recipient of High SchoolReferralsJuan Maza, The Property Claim - President, cell: PHONE NUMBER AVAILABLE or PHONE NUMBER AVAILABLE (work)Mercedes Castilla, Warner Chapell  Office Manager, cell 305.610.8712Piero Vitteri, Vitteri Pools Inc, Owner, cell PHONE NUMBER AVAILABLE/pre>