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| | Click here or scroll down to respond to this candidateHighly motivated employee with adesire to take on new challenges.Strong work ethic, adaptability, andexceptional interpersonal skills. Adeptat working effectively unsupervisedand quickly mastering new skills.Organizational skillsTeam managementFriendly, positive attitudeCustomer Support/Accounts PayableExcellent CommunicationInformation system analysisMaster of ScienceGrand Canyon UniversityGrand Canyon, AZSpecial EducationBachelor of ArtsAuburn University At MontgomeryMontgomery, ALCommunication DisordersSome College (No Degree)University of South FloridaTampa, FL,InformaticsMontgomery County Public SchoolsSpeech and Language Pathologist Montgomery, AL08/2022 to CurrentCompleted documentation according to compliancerequirements.Informed students, teachers and parents about key resources availableAssisted with processes of identifying and providing approved assessments to studentsProvided individualized therapy plans and progress notes to meet the needs of each student~Owner~ ASE''s Consulting & Notary Services, LLCCertified Notary Signing Agent & Virtual Assistant Montgomery, AL 04/2021 to CurrentReviewed documents and personal identifying paperwork or government-issued IDs for each person.Answered telephones and emails, replying to customer and vendor inquiries and issues quickly and effectively. General office duties such as filing, faxing, and data entry. Converted paper documents into digital files and added documents to database systems.Transcribed dialoguesReceived, sent, and edited emails through Microsoft Outlook Knowledgeable of Google WorkspaceBoard of EducationSpeech Language Pathologist-Assistant Hayneville, AL 08/2014 to 07/2022Scheduling and Conducting of meetings with parents, support staff, agency members, and others to discuss needed goals for students.Experienced in Video-teleconferencing sessions i.e. Zoom Evaluated treatment goals and student progress oncontinuous basisAssisted in IEP goal development and gave professional input determining student(s) progress.AliciaGolsonEMAIL AVAILABLEPHONE NUMBER AVAILABLEMontgomery, AL 36117WWW: Bold ProfileSummarySkillsEducation and TrainingExperienceAGWorked with students diagnosed with Autism Spectrum Disorders, Down Syndrome, Intellectually Disabled, and Non Verbal.Conducted audiometric and vision screenings for referral, re-evaluation, and RTI processFederal Service DeskHelp Desk Support Specialist Montgomery, ALProvided technical assistance and troubleshooting for customers with platform and network issues.Assisted in troubleshooting, completing application, and operating systems.Responded to customer inquiries via phone, email, or chat support.Resolved customer complaints by identifying problems, determining causes, selecting solutions, and implementing corrective actions.Resolved Tier 1 & Tier 2 technical issues with software & hardware.Opened service tickets for clients, documenting user information and description of problem. |