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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Sipp Ave,Clifton NJ Street Address
EMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLEPhone: PHONE NUMBER AVAILABLESUMMARYProactive, organized, creative, accountable and dynamic professional with 20+ years of diverse engineering, project management and technical team leadership, eager to always improve personal and team performance.Proven track record supporting very large Global Enterprise accounts: Johnson & Johnson, American Airlines, Daimler, BP Amoco, Avaya, Care Stream, Equilend and WSP (Pearson Brinkehoff), with over 1 billion $US in total Verizon revenue.Consistent success in delivering significant improvements in business processes and customer satisfaction. Proven ability to quickly adapt to and excel in new and challenging environments.Managed and mentored technical team in Manilla, Philippines. Create, review and approve Request of Change (RoC) technical document prior to be implemented by extended team in Manilla.Contribution to the design and implementation team for data center and WAN/LAN redesign.WORK EXPERIENCENetwork Engineer IV ATOS 04/2022 5/2024Continue to support Agfa network as assigned by AtosContribute to Knowledge transfer to legacy Atos engineers.Additional responsibilities to support Agfa SRSS (Security Remote Service System) site to site VPN and DMVPNContributed to implementation of Agfa Data center in New Jersey.Contributed for design and implementation team to redesign Waterloo Data Center.Created design for LAN remediation from Cisco to Juniper.Lead Network Engineer Agfa ICS 11/2018 4/2022Analyses and implement network designs and modifications based on business requirements from all AGFA business groups.Designing, configuring and maintaining WAN/LAN and WLAN connectivity for all of the North American AGFA offices, warehouses and facilities related to voice and data networks.Network changes conform to global ICS guidelines for access, consistency and security purposes within the overall ISO9001 guidelines.Actively monitor network stability, bandwidth and performance. Make proposals where needed to increase customer satisfactionSupports site-to-site VPN tunnels for customer connectivity to the AGFA network for supportConfigure, implement and Hands-on Support Data Center located at Cologix New JerseyLead Network Engineer Verizon Enterprise Services 02/2013 05/2018Supporting multiple Enterprise Customers:American AirlinesWSP (PB)EquilendDaimler Business PartnersReview project requirements with the customer and design network and document to implementManage, train and discuss the customer requirement with pool of 25+ offshore engineers and prepare them to implement the project with zero defect and highest customer satisfactionLead Engineer for American Airlines (AA) Managing incoming work requests from PMO (Project Management) and assigning projects to a pool of 8 Offshore Network EngineersOversee and coordinate the full Engineering pool of resources, based on engineering skills, knowledge of customer infrastructure, current and future expected workloadCisco IOS Zone-Based Firewall configurations and managementNegotiate deadlines and team deliverables to be in line with customer expectations, with 15+ completed projects per month and about 15-20 projects in progress at any time; More than 350+ projects from small to large scale deployments have been completed while in charge of this accountLiaison between internal/external customers and Verizon Engineering with consistent and transparent communication, reporting and account analysisEscalation point for technical and logistical issues coming from customer, as well as internal groups: PMO, Sales, Account Team and ProvisioningDevelop relationship with Sales and Account Team for Engineering resources in order to gain and support new/additional UCCaaS (Unified Communication and Collaboration as a Service) business and revenue stream from special Professional Service projects (ProServ)Engineered new data centers to support new UCCaaS project which generated over 40+ million $US in additional revenue about 400+ sites over 5 years.Supporting SONUS project to MTO devices for additional revenue 0.5 million $USLead Engineer for WSP (Pearson Brinkehoff PB Services) Router Refresh and Data Center RedesignSubject Matter Expert for Router refresh project - Provide full design and implementation support Replacing more than 300+ routers in 3 years and managing for maximum uptime, zero defects and highest customer satisfactionDeliverables to be in line with customer expectations, with 25+ completed projects per month including additional day to day activities.Architected the Data Center Project to the new Design. The customer initiative to incorporate the Nexus switches into Datacenters-Culpepper and Englewood. Moved OSPF to BGP as routing protocol between the customer switches and Verizon managed Internet and MPLS routers.Lead Engineer for Equilend (Financial) Moved from Legacy Frame-relay to PIPProvide full design and implementation support moved more than 40+ routers from legacy Frame-relay to Layer 2 PIP network with highest customer satisfactionReplaced/redesigned HUB primary and DR sites with zero defectProvided full support with Equilend customers during design phase and discuss with pool of offshore engineers to implement.Created document to support Bi-Yearly DR testingLead Engineer for Daimler (MBFS) WAN (MPLS), LAN and Wireless LANDocumented CPE requirements, Bill Of Materials (BOM) and network transition plansInstalled additional sites, optimized the network and troubleshoot incidentsStandards and Procedures Committee Subject Matter ExpertSDI (Solution Design Initiative) workgroup to define common best practices across Verizon enterprise customersLead the effort of gathering requirements for a unique engineering tool to be procured to leverage automation as a means to increase VZ efficiencies and revenueSenior Engineer Verizon Enterprise Services 12/2011 02/2013Lifecycle Engineering Johnson and Johnson (JNJ) management takeover (MTO) of entire Global network, lifecycle engineering supportRedesigned and implemented various elements of the network to provide increased uptime and lower number of defectsTeam deliverables to be in line with customer expectations, with 100+ completed projects per month and about 350-450 projects in progress at any time; More than 4500 projects from small to large scale deployments have been completedNetwork, processes, templates and documentation standardization participated to create a full set of network drawings for several thousand devicesManaged the liaison between various internal and external groups regarding technical planning and network future stateSenior Engineer Verizon Enterprise Services 10/2007 12/2011Lifecycle Engineering Care Stream Built new network during Kodak separationDesign and implemented new MPLS and LAN network from Kodak separationOversee and coordinate the full Engineering pool of resources, based on engineering skills, knowledge of customer infrastructure, current and future expected workloadParticipated with the customer at Rochester to understand requirements and create a full set of network drawings and implementation planningFully supported/lead engineering design and implementation projects including migration plans, research technology solutions, documentation, proof of concept testing, network optimization, CPE device templates and Bill of Materials StandardsLifecycle Engineering Avaya Managed MPLS WAN NetworkFully supported/lead engineering design and implementation projects including migration plans, research technology solutions, documentation, proof of concept testing, network optimization, CPE device templates and Bill of Materials StandardsLifecycle Engineering Albemarle WAN ManagementSupport for various tasks related to migration, management reporting, engineering documentation and network implementationsNetwork Engineer Verizon Enterprise Services/MCI 07/2000 10/2007Lifecycle Engineering for BP AmocoRedesigned the entire WAN topology and transitioned customers global network to Verizon Managed Services, device Management and performance monitoring (before and after migration)Integration of newly acquired companies Arco and Castrol into BP NetworkSpecialized CAD/Documentation tasked with documenting the customer network before MCI Management Takeover (MTO)Support for various tasks related to migration, management reporting, engineering documentation and network implementationsSKILLS/ ABILITIESOrganizationalExperienced and highly motivated results-driven professional with excellent managerial, analytical, interpersonal, communication and problem solving skills.Highly organized possessing planning, reporting and data analyses skills, with ability to identify patterns and connect information from multiple sourcesAbility to multitask and provide quick responses and resolutions to new situations after considering the full realm of data, experience and expert knowledgeEthical, rigorous and detail oriented, working well under pressureCapacity to learn existing, and develop new processes and procedures aimed to improve business output and customer satisfactionTechnicalCisco LAN/WAN/Routing/Switching/Unified Communication (UC&C), IPT, QOS, Cisco IOS Zone-Based FirewallFrame Relay, ATM, T1/E1, T3/E3, ISDN, NAT and VPN. Extensive working knowledge of MPLS.Cisco Routers (ISR3900, ISR2900, ISR2800, ISR1900, ASR1000), Cisco Switches (Catalyst and Nexus), Extensive knowledge of routing protocols like BGP, EIGRP, OSPF, RIP, TCP/IP,VLAN, 802.1x. Technical expertise in designing and troubleshooting large scale BGP and OSPF networks with Route Summarization and RedistributionWorking experience with documentation packages including Visio, NetViz & Microsoft OfficeEDUCATIONMasters Of Engineering Degree New Jersey Institute of Technology 1998BS in Engineering Science - New Jersey Institute of Technology 1993BS in Science - Sardar Patel University 1982Certifications:ITIL v3 FoundationVerizon Leadership UniversityCisco Certified Network Associate (CCNA)Cisco Certified Network Associate- Data Center (DCICN)Juniper Networks Certified Internet Associate (JNCIA-JUNOS) - Expired |
