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Title Office Manager Customer Service
Target Location US-NC-Greenville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Office ManagerProfileDedicated and experienced Business Office Manager with a proven track record of effective multitasking, exceptional communication, and strong leadership. Adept at using Microsoft Office and excelling in time management. Skilled in administrative tasks and providing excellent customer service. Poised and competent with proven ability to transcend cultural, social and economic differences with a non-judgmental attitude. Excellent leadership and team building skills, I am prepared to bring my expertise to the role. Accustomed to working in ever changing and fast paced environment.Employment HistoryBusiness Office and Human Resources Manager at Sinclair Television, New BernJanuary 2023  June 2024Led comprehensive onboarding and offboarding processes for WCTI ABC and WYDO FOX; streamlined employee transitions and reduced onboarding time by 40%, enhancing overall HR efficiency and compliance. Administered comprehensive yearly budget, workman's comp, unemployment, and payroll processes with Oracle, UKG, Concur, and SharePoint; enhanced operational efficiency by 25%, reducing processing time by 18 hours per month. Manages all HR functions, new employee orientation, recruitment initiatives for talent and posting for open positions across numerous platforms. In charge of EEO reporting and maintaining FCC file. HRCI CertifiedOffice Manager at WIFR Television, RockfordJune 2019  January 2023Station contact for corporate processes including HR, AR, AP and Payroll. Processing Accounts Payable, Accounts Receivable and Payroll processing Managed new employee orientation, recruitment initiatives for talent and posting for open positions across numerous platforms. UKG Proficient. In charge of EEO reporting and maintaining FCC fileSocial Services Director and Quality Improvement Coordinator at Alpine Fireside Health Center, Loves ParkJanuary 2012  June 2019Planned and Oversaw Activity programming for 80+ residents Discharge planning, acquiring vendors and agencies for residents returning home Auditing processes to ensure compliance with IDPH regulations. Medicare billing and IDPH reporting. Oversight of Psychotropic Medication program, collecting data and working with physicians Creating Policies for facility implementation in accordance with CMS and IDPHDetailsNewbern, United States,PHONE NUMBER AVAILABLEEMAIL AVAILABLELinksLinkdinSkillsPlanningAccounts PayablePayroll ProcessingHR ManagementLeadershipRecruitmentDetail OrientedCustomer ServiceMedicare GuidelinesTeam BuildingBillingAccounts ReceivableAuditingAccountingOnboardingLanguagesEnglishSite Coordinator at Boys and Girls Club of Rockford, Loves Park January 2006  PresentDeveloped and organized paperwork and inventory for a daily after school program Implemented paperless email accounts for two clubs & managed employee records and tracked time sheetsEducationAssociate Degree in Art, Rockford Business College, 2004 - 2006 ReferencesStar McClintockEMAIL AVAILABLEPHONE NUMBER AVAILABLELisa LeonardEMAIL AVAILABLEPHONE NUMBER AVAILABLEAllison AldridgeEMAIL AVAILABLEPHONE NUMBER AVAILABLE/pre>

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