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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Aiken, SCSUMMARYSeasoned professional with 19 years of experience in administrative and clerical roles, adept at patient check-in, scheduling, and customer service. Proven track record in patient care coordination, chart preparation, and office management at medical facilities. Seeking to leverage extensive administrative skills as an Admin Clerk. WORK EXPERIENCEAiken Ophathomolgy Aiken, SCFront Desk Clerk Feb 2022 - Present Manage patient check-in and check-out processes, ensuring efficient appointment scheduling and accurate payment collection. Deliver high-quality customer service, enhancing patient satisfaction and engagement. Aiken Regional Medical Center Aiken, SCCare Team Tech/ Unit Clerk (CNA) Jul 2017 - Feb 2022 Delivered essential care to patients by assisting with daily living activities, including meal service and bedding changes, ensuring comfort and hygiene. Responded promptly to patient call lights, addressing concerns and requests to enhance patient satisfaction and care quality. Coordinated patient documentation for admissions and discharges, managed telephone communications, and scheduled post-discharge appointments to support patient care continuity. Ridge Spring Family Practice Ridge Spring, SCFront Desk Receptionist/ Clerk Jul 2012 - Jul 2015 Managed patient and visitor reception, efficiently coordinating appointment scheduling and providing timely reminders to reduce no-show rates. Handled a multi-line phone system, directing inquiries to appropriate personnel to streamline office communications. Maintained organization of critical documents, ensuring accurate record-keeping and ease of access for office staff. Doctors Care/UCI Medical Affiliates, Inc. Aiken, SC Front Jun 2010 - Jul 2012 Conducted comprehensive patient interviews to document medical histories and confirm visit objectives, ensuring accurate and efficient patient processing. Prepared patients for examinations by recording vital signs such as blood pressure, weight, and temperature, contributing to a streamlined clinical workflow.Morningstar Lexington, SCAdmin Tech Mar 2003 - Mar 2012 Facilitated personal care and hygiene assistance for senior residents, ensuring their comfort and dignity in daily activities. Administered medications to patients as prescribed, prioritizing accuracy and adherence to schedules. Upheld cleanliness and order within the living environment, contributing to a safe and welcoming facility. EDUCATIONRidgespring Monetta High SchoolHigh School Diploma, General StudiesMonetta, SC2001CERTIFICATIONSCNA Feb 2003CPR August 2017 to August 2022Med Tech June 2016 to PresentFirst Aid Certification NoneCertified Medical Assistant NoneSKILLSCustomer Service Healthcare Retail Microsoft Word Medication Administration Medical Scheduling Vital Signs Developmental Disabilities Experience Medical Office Experience Caregiving Patient Care Nursing EMR Systems Home Care Word Processing Basic Math Clerical Experience Phlebotomy Laboratory Experience Medical Records Microsoft Excel Ophthalmology Front Desk Medical Terminology Typing Retail Sales Communication Skills Customer Support Ambulatory Surgery Center |
