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Quality Control Customer Service Resume ...
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Title Quality Control Customer Service
Target Location US-IL-Chicago
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EMAIL AVAILABLE / PHONE NUMBER AVAILABLEAbility SummaryExperienced professional is seeking to utilize his managerial, computer and mathematical skills to ensure the highest standards of care and quality with a reputable company.Superior record in quality control100% safety recordExcellent track record in on-time delivery of tasks and goalsOver 12 years of management experienceExperienced leader with excellent attention to detailStrong written and verbal communication skillsExperience with effectively collaborating with all levels of management and staff to effectively attain production goalsWork ExperienceAdecco Staffing  Material Handler 11/2023  05/2024Worked through Adecco at Zimmer Biomet in the distribution centerReceive and process incoming materials to FDA paperwork and storage standardsDistribute material to locations throughout the cityUpdate JD Edwards inventory system to maintain proper inventoriesTrain new employees in proper department proceduresVerify inventory with monthly spot checksKelly Box & Packaging Corp  Production Supervisor 02/2023  12/2023Responsible for managing 37 employees in multiple departments of a production facilityControlled production planning for multiple machinesEnsured high quality in production processTrained new employeesScheduled off-shift production when necessary/Tri-Lakes Container  Production Manager 07/2017  01/2023Responsible for managing the daily activities of 24 direct reportsManaged daily shift operations, production planning, and productivityWorked closely with maintenance to schedule periodic preventative maintenance and downtime for repairs of production equipment in a timely and efficient mannerManaged production planning of multiple machines to ensure on time delivery of quality productInstilled the values of safety, quality, and performance throughout the facilityWorked closely with customer service to coordinate new jobs to route them to the correct machines and production processesAIA Countertops  Production Manager 07/2013  06/2017Responsible for quality checks of finished productReviewed work orders to ensure materials and specifications were correctTrained new employees in production processesPackaged completed counter tops prior to shipmentShipped completed products to final destinationManaged inventory of materials for productionTri-Lakes Container  Plant Superintendent 04/2009  09/2012Responsible for daily production activities of 75 employees on two shiftsWorked closely with customer service to maintain on-time deliveriesScheduled periodic maintenance of production machineryAssisted with shipping and receiving department to ensure on-time deliveryScheduled employees production and vacation time, processed employee sick time and completed employee reviews

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