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Candidate Information
Title Office Manager Customer Service
Target Location US-SC-Loris
Email Available with paid plan
Phone Available with paid plan
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M E R C H A LB N D I S E R S P E C I A L I S TL I S A B E N TE D U C A T I O NPHONE NUMBER AVAILABLEStreet Address  Cane Branch Rd., Loris, SCStreet Address
EMAIL AVAILABLEC O N T A C TTroy High School1979-1983HIGH SCHOOL DIPLOMAS K I L L SOffice AdministrationAccounts payable and receivableDOT / FMCSAQuickbooks, Microsoft OfficePayrollCustomer Service RelationsStrong CommunicationAttention to DetailTime ManagementProblem-SolvingComputer LiteracyProject Management ToolsForklift OperatorPallet Jack OperatorE X P E R I E N C ETransportation Services Northwest, LLC, Lacey, WAHelping Hands Lifestyle Assistant & Cleaning Service, Lacey, WA November 2018-PresentNovember 2018-PresentOFFICE MANAGER/TRANSPORTATION DISPATCHERManaged all day-to-day operations including payroll, HR, and Finance Performed dispatch and route planning coordination DOT compliance and FMCSA AdministratorMaintained required driver qualification filesFostered relationships with vendors to expedite orders, repairs, and maintenanceDelivered quality customer service to all staff and vendors OWNER/MANAGERProvided assistance to maintain a comfortable and safe environment for clientsAssisted clients to participate in recreational activities and activities of daily livingS U M M A R YExperienced Office Manager and Transportation Dispatcher at Transportation Services Northwest, LLC, known for ensuring DOT compliance and financial efficiency. Proven track record in streamlining operations and enhancing financial accuracy. Proficient in office administration and customer relations, with strong organizational skills and a dedication to delivering top-notch service.Hirsch Center for Integrated Medicine, Olympia, WA October 2015-November 2018BILLING SPECIALIST/NEW PATIENT COORDINATORSubmitted and followed up with insurance claimsPost EOBs, ERAs, and manage collectionsMaintained accurate and complete billing system and processes Scheduled patients and prepared necessary intake and medical forms Managed medical recordsAdamson Chiropractic, Lacey, WALarry D. Stout, Attorney at Law, Olympia, WAMarch 2014-October 2015December 2008-October 2010CHIROPRACTIC OFFICE ASSISTANTManaged bookkeepingResolved escalated complaints and disputesScheduled and confirmed appointmentsTranscribed medical recordsPARALEGALPrepared legal documentsHandled sensitive and proprietary information with discretion and confidentialityMaintained communication with clients on legal matters Organized large volumes of data into an easily retrievable format for review by the attorneyDreamin Northwest, Lacey, WAMay 1995-November 2008VICE PRESIDENT/OFFICE MANAGERSubmit and follow up with insurance claimsPost EOBs, ERAs, and manage collectionsMaintained accurate and complete billing system and processes Scheduled patients and prepared necessary intake and medical forms Managed medical recordsPRODUCTION ASSISTANT MANAGERGoodwill Industries, Inc., Lacey, WASeptember 2010-March 2014Responsible for growth of online salesIncreased annual sales production quotas for Lacey, WA Managed warehouse, employee schedules, forecasting, budgets, and month- end reportsConducted nightly audits of all POS terminals and prepared daily deposits Resolved customer complaints and employee relations matters Performed monthly inventory and cycle countsR E F E R E N C E SReference Available Upon Request

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