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Title Call Center Data Entry
Target Location US-SC-Florence
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Williamsburg CircleFlorence, SC Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEAs a recent BankWork$ graduate, I am an excellent communicator with a diverse work history that includes over a decade of experience in call center operations and five years in the financial sector. I bring enthusiasm, a strong sense of organization, and meticulous attention to detail to every task I undertake. I am always eager for new challenges and committed to continuous learning and growth.Skills:Management - Operated and managed the National Finance office: profit, loans, collections, sales, delinquency control, training, and supervision of staff. Maintained security standards by means of verifying all reports for loans, handling all funds transactions, deposit banking, and checkbook management.Call Center Experience - Provided prompt, accurate, thorough, and courteous responses to all telephone inquiries for unemployment claims. Answered inbound calls to schedule propane delivery orders accordingly.Data Entry and Record Management - Resolved system edits, audits, and claims errors through research and the use of approved references and investigative sources. Researched and processed claims according to business regulations, internal standards, and processing guidelines. Prepared individual income tax returns for filing.Bookkeeping/Accounts Payable - Verified that policies contained acceptable coverage and disbursed premium payments from an escrow account. QuickBooks experience. General bookkeeping and processing account balances through the billing/payment portal.Microsoft Suite - Word; Microsoft Excel; Microsoft OutlookWork Experience:Bookkeeper (part-time) November 2022- presentOne Church Worship Family Center, Florence SCClaims Processor I (Full-time) September 2021 - April 2023Blue Cross Blue Shield: Florence, SCClaims Processor I (Temp) May 2021- Sept 2021Kelly Services/Blue Cross Blue Shield: Florence, SCCustomer Service Representative (Seasonal) November 2023- March 2024Suburban Propane: Hartsville, SC November 2020- April 2021October 2019- March 2020October 2018- March 2019November 2017- March 2018Customer Service Phone Advocate (Temp) May 2020 - November 2020Kelly Services/Blue Cross Blue Shield: Florence, SCCustomer Care Specialist May 2019 - October 2019Spherion Staffing /Assurant: Florence, SCHazard Insurance Processor June 2018 to September 2018Kelly Services/Assurant: Florence, SCTax Preparer (Seasonal) January 2016 - April 2016H & R Block: Florence, SCLogistic Transportation Planner July 2017 - August 2017Olsten/Sonoco: Hartsville, SCReceptionist January 2017 - March 2017Olsten/Jebaily Law Firm: Florence, SCBranch Manager April 2016 - December 2016National Finance/Western Shamrock Corp: Hartsville, SCPart-time Customer Care/Loss Draft Specialist April 2011 - April 2016Assurant Specialty Group: Florence, SCEducation:CareerWork$, Seattle, WABankWork$ CertificationFlorence-Darlington Technical CollegeAssociate Degree in Applied Science- AccountingWilson High SchoolHigh School Diploma

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