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Contact: PHONE NUMBER AVAILABLEotiakententabitha@gmail.comPROFILEI am a compassionate anddedicated Nursing Assistantstudent seeking a position in ahealthcare facility to provideholistic patient care andsupport. I pay strong attentionto detail; so, I will be able toensure patients/residents arecomfortable and safe. I amable to multitask and workeffectively with teams or aloneto accomplish tasks.SKILLSo Excellent Verbal and writtencommunication skillso Accurate Record Keepingo Proper Hygieneo Knowledge of MedicalTerminologies.EDUCATIONAlia Health Care, Columbus Ohio,Current StudentOngoing Certificate in Nursing Assistant Programtowards an STNA Certification Eams by Mid July2024.University of Ghana, Legon GhanaSeptember 2012 July 2016BSc. Business Administration (Public Administration) Second Class Lower Division Honors.Kumasi Girls Senior High School, GhanaSeptember 2008 May 2012Business.WORK EXPERIENCEMitchell College, New London, CT U.S.A
Residential life Students Affairs Fellow forAcademic Success.September 26, 2023 May 16, 2024DutiesI conferred appropriate support referrals forstudents who exhibit academic and personalconcerns.I provided timely support for residencecouncil, attended Care meetings, hallo Good interpersonal skills.o MS word, MS excelACCOMPLISHMENTSStudents Assistance -Assisted students withadmissions applicationprocesses leading to theirenrolment confirmedduring admissionsinterview.Achieved recognition bymanagement in a form ofsalary increase in 2022 fordedication and responsiveservice.Consistently maintainedhigh customer satisfactionratings of 9/10 from staff,students and visitors.Achieved a rating of 90%annual employees end ofyear evaluation-Answered multiple phonelines, transferred calls tocorrespondingdepartments. up-to-daterecord.HOBBIESObserving natureWatching moviesListening to musicCookingprograms and maintained contact withofficers.I provided appropriate response to studentconcerns and behaviors including crisessituations, behavioral concerns and followedup on work orders at the halls.I prepared monthly and annual reports,records and evaluations promptly andaccurately as assigned.I served meals and drinks to students testedpositive for Covid and Flu at residential hallsisolation rooms.Ensign Global College, Kpong Ghana
Administrative OfficerJuly 31, 2017August 28, 2023DutiesI co-ordinated office operations such ashandling all enquiries/incoming calls anddirected callers to appropriate department.Responded effectively to sensitive inquiries orcomplaints from students and takingimmediate actions.Assisted in admission and recruiting ofstudents into the College (responding toemails from prospective applicants andensuring successful enrolment of students)Provided guidance to students by serving as aliaison by managing internal communicationsand correspondence between students, staffand the Registry Department.I compiled and kept the physical and digitalfiles safe, maintained a safe and an up-to-date data base on students academicresults for mid semester and end of semesterexaminations.I assisted in the co-ordination of academicceremonies, students seminars and otherevents within the College (Orientation,matriculation, graduation, defense of thesis,interviews)Referees contact can be provided on request. |