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Click here or scroll down to respond to this candidateHailey LePHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedIn: Hailey LeEDUCATIONEMORY UNIVERSITY, GOIZUETA BUSINESS SCHOOL Atlanta, GAM.B.A., Business Analytics & Supply Chain Management May Street Address
GMAT Street Address (top 3%, Quantitative 51/51); Fort Foundation Fellow; STEM-credentialed.Goizueta Consulting Association, General Management & Operations Club, Technology AssociationFOREIGN TRADE UNIVERSITY Hanoi, VietnamBachelor of Art in Economics May 2015Merit-based scholarship (top 10%)Vice President of English Club; Marketing Manager of Marketing ClubEXPERIENCEAMAZON.COM, INC. Seattle, WASenior Program Manager Program Management Office of Prime Air July 2023 to Dec 23023Orchestrated strategic headcount planning for Operating Plan next year within Commercial Operation organization to expand drone delivery service both domestically and internationally, increasing 230% of delivery capacity. Tool: ExcelLed the development and execution of delivery schedules, and oversaw the daily, weekly, and monthly program schedule and reporting system for Commercial Operations, successfully achieving the year-end target of 7,000 deliveries, increasing ~600% in Q3 and Q4. Tool: Excel & TableauAnalyzed the current operational process and address pain points, improvement opportunity to achieve target to improve process 10% every year. Tool: Excel & TableauSupervised metrics for Customer-wide and Operation-wide performance, implementing tracking system to measure business success and facilitating integration of metrics to provide comprehensive insights into business performance. Tool: TableauAMAZON.COM, INC. Seattle, WASenior Program Manager Intern Safety, Flight Operation and Regulatory Management of Prime Air May 2022 to Aug 2022Supervised operational performance for Commercial Flight Ops, identifying performance gap and misalignment between business requirement and current Data Operations ability to create a unique set of metrics for drone operations and capacity planning, increasing ~23% operational efficiency. Tool: Amazon QuicksightStreamlined management system of Ops Supply Chain to enhance ordering process and inventory management, saving 30% Ops Supply Chain management time. Tool: Infor LNDirected PADDC (Prime Air Drone Delivery Center) Metrics Implementation strategy by designing timeline and proposing additional resources, which applied to multiple departments across Prime Air to align on operational performance, improving customers expectation. Tool: Amazon QuicksightEMORY UNIVERSITY, GOIZUETA BUSINESS SCHOOL Atlanta, GAM.B.A., Business Analytics Jul 2021to May 2023Data Analytics & Visualization: Proficient in leveraging visualization tools for comprehensive data visualization. executed in-depth analysis on Data Science salary trends, including annual trends, job titles, experience levels, company size, and location. Tool: Tableau & Power BIMachine Learning & Predictive Modeling: Applied advanced machine learning techniques to diagnose Breast Cancer, employing decision tree, kNN, and random forest models to predict benign or malignant outcomes based on cell features. Tool: SQL & PythonMarket Research & Customer Analytics: Conducted a comprehensive market research project in the Product & Brand Management class, designing a questionnaire and building customer profiles for the top 5 condiment brands in the US, and incorporating competitor analysis and insights from various market research sources. Tool: Excel & JMPFinancial & Operational Modeling: Developed a Customer Lifetime Value model to evaluated business financials and operations by predicting revenue based on factors such as the number of customers, marketing expenses, customer acquisition cost, and operational costs. Tool: Excel & JMPDecision Analysis & Strategy Development: Led a project in Data & Decision Analysis class, conducting a survey on the National Center for Civil and Human Rights to analyze customer profiles, perform competitor analysis, and develope pricing strategies to enhance customer attraction and retention. Tool: Qualtrics survey platform & JMPBusiness Analytics & Forecasting: Led a final project in Introduction to Business Analytics class about Flight Price Prediction to analyze a flight booking dataset to set optimal ticket prices, maximizing revenue and passenger load factor based on various factors like airlines, flight information, destination, departure time, class, and days left Tool: RapidMinerSupply Chain Optimization: Optimized operational processes in Supply Chain Management class to minimize transportation costs, streamline inbound logistics, and evaluate suppliers and lead times for forecasting and planning, ultimately increasing flexibility and reducing operational costs. Tool: Excel & RPIAGGIO VIETNAM COMPANY Hanoi, VietnamMaterial and Production Planning Senior Supervisor Nov 2017 to Jul 2021Created material planning and collaborated cross-functionally to enhance operational effectiveness supply chain for 16 markets:Worked closely with project managers and engineers to understand material requirements and changes throughout the product lifecycle.Facilitated communication between internal teams and external suppliers to resolve issues promptly and maintain project schedules.Developed and maintained material requirement plans (MRP) based on production forecasts and engineering changes. Tool: Excel, SAP ERPPrepared regular reports on material status, inventory levels, and supply chain performance for management review. Tool: Excel, SAP ERPConducted regular audits and analysis of inventory levels to identify opportunities for cost reduction and efficiency improvements. Tool: Excel, SAP ERPOrchestrated seven sales planners to control APAC regional sales forecast, supply chain planning, qualitative and quantitative market research, improving forecasting accuracy from 75% to 90%. Tool: Excel, SAP EPRExpanded 40% net sales within three years by collaborating in a cross-functional team to review and launch new products and accomplished in-store initiatives to enhance salesforce effectiveness. Tool: Excel, SAP BPC & SAP BWHeaded integration of three key SAP systems to improve data monitoring effectiveness by cooperating with a global team from five countries, decreasing 60% manual workload and 50% data analysis time. Tool: SAP S/4HANA, SAP BPC & SAP BWSpearheaded the Stock Cleaning project and guided a 3-member team to perform at 90 dealers nationally to reduce inventory from 4.0 inventory turnover to 2.4 inventory turnover, advancing cash flow of dealers. Tool: SAP S/4HANAHONDA VIETNAM COMPANY Hanoi, VietnamNPI Material and Production Senior Planner Jan 2016 to Nov 2017Directed 23 dealers to increase forecasting accuracy from 81% to 95% and boost 50% of sales within one year. Tool: Excel & SAP ERPSuccessfully managed the material planning and supply chain coordination for the launch of 3 critical products, achieving on-time delivery and within budget.Collaborated with engineering, production, and procurement teams to align material availability with project timelines.Utilized ERP systems to track material orders, deliveries, and inventory status. Tool: SAP ERPConducted inventory review to propose recommendations, reducing 70% stock and advancing $250K cash flow. Tool: ExcelCoordinated with suppliers to ensure timely delivery of materials, negotiating lead times and managing inventory levels. Tool: Excel, SAP ERPImplemented strategies to mitigate supply chain risks, such as alternative sourcing and inventory buffering. Tool: Excel, SAP ERPDirected 20+ sales planners to execute SAP systems in 30+ distributors, designed training materials and trained for 100+ employees. Tool: SAP ERPHONDA VIETNAM COMPANY Hanoi, VietnamMarket Research Executive Jan 2015 to Jan 2016Guided three analysts to design and execute customer profile surveys and analysis of sales and marketing performance to measure product experience, research communication channel and sales satisfaction, redefining business strategy. Tool: ExcelADDITIONAL INFORMATIONSkills & Other certifications: Python, R, Power BI, Tableau, Project Management, Customer/ Operation/ People AnalyticsVolunteer: Training Manager of Hanoi Private Tour Guide, English teacher for children at orphanage.Hobbies: yoga, exploring art museums. |
