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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Citrus Blvd Apt Q221Elmwood La Street Address
PHONE: PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFILE ADMINISTRATIVE ASSISTANT/COORDINATOREDUCATION HISTORYISSUING INSTITUTION LOCATION QUALIFICATION COURSE OF STUDYDELGADO COMMUNITY LOUISIANA ASSOCIATES DEGREE ADMIN. OFFICE OFCOLLEGE TECHNOLOGYCOMPUTER COMPETENCIESMICROSOFT WORD, EXCELL, POWERPOINT, QUICKBOOKS, PEOPLESOFT, MICROSOFT EXPLORER, MICROSOFT OUTLOOK.PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTSManaged front-office operations and provided impeccable customer service:Authored professional correspondence to supervisors and committee chairpersonsDecreased work load and increased customer satisfaction.Knowledge of Microsoft Office Word including the ability to mail merge and post customer recordsCompleted detailed reports accurately and prompt.Ordered and maintained office supplies, inventories and servicesScheduled for busy office averaging 50 appointments weekly.Supervised a total of 4 student workers.Honorably Discharged Veteran, United States ArmyEMPLOYMENT HISTORYCSR- CUSTOMER SERVICE REPRESENTATIVE _WOEK FROM HOME AGENTADVANCES CALL CENTER TECHNOLOGIESDECEMBER 2020-JUNE 2021AIRPORT ADMINISTRATIVE SPECIALIST IAUGUST 2016-JULY 2017 NEW ORLEANS AVIATION BOARD CITY OF N.O.Background Investigation Authorizer performed daily task to grant access to MSY Airport prospective employees upon clearance from the Homeland Security Information Network, as well as CHRC.Performed Daily Security Threat Assessments through Transportation Security Clearinghouse.Maintained Sensitive Security Information at all times.Collected all fees associated with Fingerprints, Contractor Fees, as well as Yearly CHRC resubmissions.ADMINISTRATIVE ASSISTANTJULY 2015- AUGUST 2016 (BROOKS COMPANIES, METAIRIE, LA)Data Entry of Daily Equipment InspectionsScanning, FilingSafety Meeting Report, and Task Analysis Data as requiredTracked all equipment and scheduled maintenance for construction equipment.AUGUST 2014-JULY 2015PROFESSIONAL DEVELOPMENT- WJ BUSINES AND CAREER SOLUTIONS CENTER. GRETNA, LAProfessional Resume WritingComputer TrainingInterview SkillsCustomer Service WorkshopsADMINISTRATIVE ASSISTANT01/2014-08/2014ERNEST D. KELLY LLC. CPANew Orleans, LATelephone and/or email scheduling of all clientsRetrieve files and distribute to tax preparersAssist accountants as needed with maintaining client rostersBilling and data entry of new clients, receive payments as well as prepare monthly memorized reports.Updated files as needed, through an intense purging of files, helped decrease expenses.BILLING CLERK/ACCOUNT COLLECTOR II2011 - 2013Jefferson Parish Water Dept.Harahan, LALocated and notified customers of delinquent accounts by mail, telephone, or personal visit to solicit payment.Duties included receiving payments and posting amounts to customer's account; preparing statements to credit department if customer fails to respond;Initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.Received great customer reviews through telephone surveys..ADMINISTRATIVE COORDINATOR III2007-2009 LSU HEALTH SCIENCE CENTER NEW ORLEANS, LA.Determined course equivalences for the transfer of college credit through analysis, research, and evaluation.Post credit transfers and manage student academic records.Organized and prepared student academic and registration packets.Complied important information for approval of Financial Aid Assistance requests.Data Entry of all into Financial Aid website, resulting in a 40% increase in processing student financial aid requests.Maintained and managed files, documents, and records which included storage and retrievalPerform seminars for prospective student on admission requirements.Processed applicant files for presentation to the Admissions Committee.Developed a plan to speed up the process by which college credit was transferredDecreased the wait time for posting courses to students college transcript.ADMINISTRATIVE ASSISTANT III1998-2007 SOUTHERN UNIVERISTY at N.O. NEW ORLEANS, LA.Supervised and directed work assignments for office clerical staff.Perform daily office correspondence.Managed work schedules, calendars, appointments and travel for Upper Level StaffInventoried and ordered supplies and office equipmentSuccessfully managed all pertinent documents, files, etc., for the College of Educations Accreditation in 2002.HONORS: PHI THETA KAPPA NATIONAL HONOR SOCIETY: |
