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Click here or scroll down to respond to this candidatePATRICETHOMASEMAIL AVAILABLEPHONE NUMBER AVAILABLEShreveport, LA Street Address
Bold ProfileHighly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail- oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.PROFESSIONAL SUMMARYOak Street Health - Medical Assistant/Phlebotomist Shreveport, LA 11/2023 - CurrentFast Pace Health - Medical AssistantWORK HISTORYSanitized, restocked, and organized exam rooms and medical equipment.Obtained client medical history, medication information, symptoms, and allergies.Directed patients to exam rooms, fielded questions, and prepared for physician examinations.Performed medical records management, including filing, organizing and scanning documents.Documented vital signs and health history for patients in clinic and hospital environments.Collected and documented patient medical information such as blood pressure and weight.Built strong relationships with patients through effective communication skills that foster trust in clinic''s commitment to quality care.Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.Assisted with routine checks and diagnostic testing by collecting and processing specimens.Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.Phlebotomy (9 years)CMA (10 years)Electronic Health RecordsSKILLSEastern College of HealthVocationsShreveport, LA 08/2013Certificate in Medical Assistance:Medical Assistance With PhlebotomyTrainingEDUCATIONWoodlawn High SchoolShreveport, LA 05/2001High School DiplomaMedical Assistant CertificationCERTIFICATIONSMansfield, LA 10/2022 - 05/2023Bossier Family Medicine - Medical AssistantBossier City, La 01/2022 - 05/2022Medix - Medical Assistant/COVID-19 ScreenerShreveport 08/2021 - 01/2022Willis Knighton Cancer Center - Medical AssistantShreveport, La 01/2021 - 08/2021Hamilton Health Box - Medical Assistant/CovidSanitized, restocked, and organized exam rooms and medical equipment.Obtained client medical history, medication information, symptoms, and allergies.Directed patients to exam rooms, fielded questions, and prepared for physician examinations.Performed medical records management, including filing, organizing and scanning documents. Called and faxed pharmacies to submit prescriptions and refills. Documented vital signs and health history for patients in clinic and hospital environments.Collected and documented patient medical information such as blood pressure and weight.Built strong relationships with patients through effective communication skills that foster trust in clinic''s commitment to quality care.Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.Directed patients to exam rooms, fielded questions and prepared for physician examinationsAssisted with routine checks and diagnostic testing by collecting and processing specimensCompleted clinical procedures and gathered patient data for interpretation by physicianObtained client medical history, medication information, symptoms and allergies. Performed duties to support patient and staff.Attended daily briefings with supervisors to discuss issues with security screening processes Tested patients for Covid-19 daily.Performed clerical duties, such as word processing, data entry, answering phones and filingCollaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environmentPromoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.Houston, Texas 03/2020 - 08/2020Arklatex Children's Clinic, Dr. Galen Sanders - Medical Assistant 12/2019 - 03/2020City of Shreveport - Administrative Assistant12/2018 - 12/2019Private Practice Doctor - Medical Assistant01/2018 - 12/2018Specialist Hospital Shreveport - Patient Registration Clerk 04/2017 - 10/2017Highland Clinic - Patient Account Representative09/2014 - 12/2015 Tested patients for Covid-19Assisted with routine checks and diagnostic testing by collecting and processing specimens Triaged patients and checked patients temperature Charting in EMR using Athena and Axiom Faxed, filed, and ordered materials as needed Use proper PPE in accordance with CDC guidelines. Performed flu & strep testAssisted with routine checks and diagnostic testing by collecting and processing specimensDirected patients to exam rooms, fielded questions and prepared for physician examinationsObtained client medical history, medication information, symptoms and allergiesPerformed clerical duties, such as word processing, data entry, answering phones and filingCollaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environmentPromoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs Called and faxed pharmacies to submit prescriptions and refills. Hire contractors to go out into the city to clean properties, demolish houses & buildings Type up contracts, file contracts, make sure contractors are paid Assist inspectors with any premisesManaged relational database to store information for reference, reporting and analysis.Injections, draw blood, assist with exams, urine & stool samples, triage, call in prescriptions, make appointments for referrals, assist with female examsCompleted clinical procedures and gathered patient data for interpretation by physicianTaught patients about medications, procedures and care plan instructionsSupported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.Register patients, scan insurance cards, verify insurance, build patient charts, schedule appointments, answer multi- phone lines.Advance Tax - Data Entry Clerk01/2010 - 02/2013CenturyLink - Collections Rep 104/2011 - 04/2012U S Support - Advanced Technical Support Rep01/2009 - 08/2009 Take payments on delinquent accounts Sent out billing notifications Make outbound calls to patients Send out letters from each provider in the clinic Posted payments and processed refundsContacted patients after insurance was calculated to obtain paymentsWorked with outside entities to resolve issues with billing, claims and paymentsMonitored flags and resolved urgent items with accuracy and efficiency Responded to patient, family and external payer inquiries. Corrected data entry errors to prevent duplication or data degradationAdded documents to file records and created new records to support filing needsKept optimal quality levels to prevent critical errors and support team performance targetsParticipated in team-building activities to enhance working relationships Collaborated with team members to achieve target results. Used skip tracing resources to locate debtors and updated information in company systemReviewed collection reports to determine status of collections and amounts of outstanding balancesCounseled debtors on payment options and arranged installment agreementsMonitored accounts for compliance with established payment plans and flagged non-compliances.Maintained servers and systems to keep networks fully operational during peak periodsCollaborated with vendors to locate replacement components and resolve advanced problemsIncreased sales by educating prospects on benefits of products and services in comparison to competitors.ACCOMPLISHMENTSStrong capabilities in managing crisis events such as the need to reschedule clients or handle emergency situationsEffectively communicate with all levels of personnel; thus facilitating a smooth more harmonious atmosphereAUTHORIZED TO WORKAuthorized to work in the US for any employerWilling To Relocate: AnywherePERSONAL INFORMATION |
