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PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESenior/Lead QA Assurance Analyst with 13+ years of experience in the software industry and over 9+years experience in Health Industry. Skilled in developing and maintaining test plans, create test cases, running automated and manual test cases, tracking, and reporting defects, communicating with stake holders, managing teams and ensuring product quality. Major strengths in testing using various testing methodologies, builds/code promotion in various servers, major Releases, acclimating to a frequent change in work prioritization to meet objectives and deadlines, and excel in client -based demonstration to Product Owner, UAT and Implementation team. Exhibit consistent performance in multiple projects withing budgeted, time and quality constraints. Solid work experience in testing Client Server, Web-based, Cloud API/Azure/Metadata, Legacy, DDE Online, .NET, Java, VB application, iFrame(underlying technology combined with REACT) integrated with various modules/Applications and Mobile devices. Successfully delivered quality product by following Kanban, Waterfall, and Agile methodologies. Extensive hands-on experience in SQL Server Database, TOAD, Swagger, Splunk, POSTMAN, SOAP UI, Visual Studio, and Post Office API tool. Technical & Specialized SkillsTesting Methodologies: System Testing, Functional Testing, Regression Testing, Ad-Hoc Testing, Smoke Testing, Validation Testing, UI Testing, EAI testing, End-to-end testing, Integration testing. Bug Tracking Tools: Rally, IBM Rational Clear Quest, Test Director, Zoho, JIRA, Databases: MS SQL Server 2015, MS AccessOperating Systems: Windows 10, Windows 2008 server Tools: TOAD 5.4, Post Office v 3.0, Visual Studio 2017, Swagger, Splunk, GitHub, Araxis Merge, Rational Team Concert, Snag It, Snipping tool, Lotus Notes, SQL Server Management Studio 2015, Soap UI 4.5.1, WinSCP 5.1.5, Text Editor, File Zilla, POSTMAN.Professional ExperienceGuideWell/Florida Blue-Remote July 2021 May 2024 Senior Quality Assurance AnalystProject- gwOSFramework -CPSS ATG team:Connect of Connects iFrame (underlying technology combined with REACT) integrated with various modules/Applications: Tested two React web apps hosted in Openshift - Enterprise apps that serve as a hub for internal users to access core Connect applications within iFrames.LC-AppLab: Tested new React low-code application development platform web app hosted in Openshift.API testing APIC and ForgeRock Migration: Performed validation testing for migration of web app API from DataPower to APIC API management tool. Created and executed test cases for migration of web app UI from Siteminder to ForgeRock.Members Edge: Created and executed test cases for implementation of Members Edge SSO enabled vendor tool within enterprise.Dynatrace & Morning Availability Readiness email: Used Dynatrace AI powered full stack monitoring tools dashboard to monitor system performance in test, stage and Prod environments; checked synthetic bot system test results and quality of user experiences; reviewed Dynatrace-generated email alerts to engage Dev team to resolve performance or availability issues before they impacted customer.CA PAM Client: Used CA PAM Client tool to check out and manage Test IDs & credentials with data entitlements needed for testing.OS Monthly Patching: Prepared test cases and performed Production validation testing for monthly Operating System patching.Enterprise Mongo DB Upgrade: Prepared test cases and performed validation testing for Mongodb upgrades in Test, Stage and Prod environments.Rally: Used Rally tool for agile DevOps planning and tracking of user stories, tasks, defects and test cases.Work Orders: Created and submitted Change Request, Work Orders in GuideWell Smart IT site for releases and updated the tickets accordingly.Attended daily stand-up call and participated in feature planning, refinement meeting, Capability Planning meeting, Sprint Review/Retrospective meeting etc. Project- Medical Attachments, ECMS EHR-IOP and Enterprise Workcenter(EWOC):Involved in extensive testing in multiple projects simultaneously followed by Agile methodology.Performed extensive testing in REST API, UI and PAIS DB for EHR. Compared the data in UI, DB and API if they are passing correctly and results are accurate as expected.Verified newly created foundational databases, their tables, and values in the Request Central Schema.Supported SDOH Data Discovery Dev team by determining the attributes for SDOH and BH, extracting and entering the information based on the indicators and factors listed for each category.Provided UAT support during the testing phase as needed. Optum Insight (UHG)-Atlanta, GA May 2014 July 2020 Software Quality EngineerCombined experience of Quality Assurance testing, Builds/Code Promotions and Releases of Optum MedicareRT Claims System, eFR (electronic financial record) Platform, Audit Management and Claim Administrator system.Performed Builds/Code promotions in different phases of SDLC process within the 2 weeks of sprint utilizing OSAM (Optum Scalable Agile Method) through GIT Hub.Wrote detailed Test Cases using User stories, performed testing, and actively supporting QA stabilization planning and execution in Rally. Directly involved with Release Management team and Production Control during each Release process.Participate in Agile Sprint planning, retrospective sessions, Daily Stand ups, Root Cause Analysis and other team meetings as needed.Configure and maintain various test environments (QA, REGRESSION etc.) by updating licenses, DLLs, blank files and other executables.Performed builds/Code promotion to various servers and DBs such as QA, Regression, Staging etc.Re-Validated the builds/code and other program files with Production release team if any issues after Preview/Production release.Attended and supported the release/Implementation team for UAT testing upon Preview/Production release as needed.Tested individual applications and integrated parts of Optum MedicareRT Claims System, eFR(electronic financial record) Platform and Audit Management system upon Regression build is completed.Functional testing, Regression testing, Integration testing, End to End Testing is done for Legacy Application, Web application (.NET). Automated testing is performed in C# utilizing Visual Studio for eFR Billing.Extensively involved in DDE Online, manual and automation testing as part of the migration process of legacy application to Cloud/Azure.Used Swagger for Cloud/Azure API testing for eFR Billing and DDE response. Tested DDE/MRT specific table from Claim Administrator System to Azure as part of migration process.Created test data and updated claim files (837, UB04 etc.) prior to import in various modules for eFR, Audit Management, Claim Administrator and Medicare RT (Both legacy and web applications).Data Validation is done through SQL queries against Legacy and .NET DBs in SQL Server Management Studio.Provided Demo to Product Owners, Implementation team etc. after each sprint ended as well as during each PI planning.Soltech Inc. Atlanta, GA January 2013- March 2014 QA Analyst ConsultantPerformed testing mobile wallet application for banking, payment, and financial management services on multiple devices (Android HTC DNA-Jelly Bean, iPhone 4S IOS v6.0.1, SAMSUNG 4G LTE, Android(V4.0) Ice-Cream Sandwich). Provided support to client regular basis. Performed testing in DEV, QA and UAT environment. Attained basic knowledge of iTunes, Google marketplace.Analyzed user requirements, functional specifications, and procedures to create test cases in Jira.Prepared Test Data and performed Positive and Negative testing.Produced multiple story boards to show the flow of the application as per the clients requirement.Run the test scripts for financial transactions in Win SCP for EAI testing.Performed Integration testing for each component of various platforms in UAT (Private Cloud) environment.Imported and exported the projects, uploaded test scripts, and added appropriate test cases for each component in SOAP.Utilized Soap UI for End-to-End testing by sending the requests in XML and JASON for each function.Verified the requests and actual results are accurate and documented in appropriate file. Ventyx Inc. (An ABB Company), Atlanta, GA March 2011-October 2012 Associate QA AnalystPerformed manual testing of Ventyx Shift Operation Management System (eSOMS) Web-based application to ensure the safety, efficiency and reliable operation and maintenance of facility assets.Provided information needed for estimating time, resources required for testing and supporting various releases.Developed a comprehensive, accurate, and broad understanding of the software products being produced and how the end-users will use these products.Participated in triangle meeting with Developers and Business Analysts to discuss the functionalities and features to be implemented in each sprint.Developed understandings of business reasons for the features being tested, including how users adopt these features and their respective performance requirements.Gathered test data for positive and negative scenarios.Prepared detailed test cases to describe steps needed and expected results based on business requirements.Executed test cases and verified expected results, analyzed test results, and made recommendations.Used SQL queries to validate data against SQL Database.Reported bugs to the developers, including detailed descriptions, using Rational Clear Quest.Performed manual testing on various features and integrated modules of .NET Web-based applications, including browser compatibility and multi-user capabilities. Education and TrainingAssociate degree, Computer Information System Chattahoochee Technical Institute Atlanta, GA Master of Political Science, and International Relation Burdwan University, India |