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Click here or scroll down to respond to this candidate15 HAYWAGON TRAIL, HAMPTON VA 23669CELL PHONE: PHONE NUMBER AVAILABLEEMAIL: EMAIL AVAILABLECandidate's Name
OBJECTIVESeeking a position in an organization, which allows my leadership and management experience to grow within the company and excel the companys growth and assets.QUALIFICATIONSU.S. Government Secret Security ClearanceExceptional Communication Skills (Oral or Written)Outstanding Leadership Skills which focused on time and personnel management, directly supervised staff of5 - 150 team members over military career.Excellent attention to detail, performance under pressure, and the ability to plan and prepare aheadProficient in Microsoft Office Programs (Word, Excel, PowerPoint, Access, Outlook)Experienced in use of Defense Travel System (DTS) an electronic travel arrangement system.Excellent in multi-tasking, critical thinking, problem solving, Incident Investigation, and Root Cause Analysis by utilizing 20 years of experience in the United States Marine CorpsMcMap (Marine Corps Martial Arts Program) Tan, Gray, Green, and Brown Belt Training as an Instructor (2003)Successfully lead a team of recruiters meeting productivity goals for our officeRetired (Honorably) from the United States Marine Corps in the year of 2016.PROFESSIONAL EXPERIENCEJul 2017 Apr 2023 CDL Truck DriverRegional Over the Road Driver with 53-foot trailer semi-truckDelivered Drop and Hook loadsDelivered Multi Stop loadsTransporting freight for multiple companiesDelivered High Value Loads and Hazardous MaterialsInspected vehicles for mechanical items and safety issues and performed preventative maintenancePlanned routes and met delivery schedulesComplied with truck driving rules and regulations (size, weight, route designations, parking, and break periods) as well as with company policies and proceduresManeuvered trucks into loading or unloading positionsCollected and verified delivery instructionsReported defects, accidents, or violationsSep 2016 July 2017 Walmart Super CenterWalmart Automotive Service Manager, 300 NC-24 Morehead City, NCPrepared and planned for upcoming events that will impact the department. Ensured customer satisfaction by greeting and answering their questions. Trained and managed advisors on the intake process that makes our clients comfortable with the service being performed and keeps the client informed and updated during the service of their vehicle.Has the ability to communicate, take direction at all levels, and turn it into action. Trained and managed advisors.Toured the department ensure it meets our customers expectations.Keeps abreast of new products, features, accessories and attends product training as required. Worked hand and hand with sales associates to get the job done. Used basic math skills to maintain accurate inventory levels. Managed and maintained a service customer follow up and appointment setting line.Hiring and supervising all service department personnel, as well as monitoring their performance in servicing customers. Creating goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business.Maintained a high Customer Service rating by handling customer complaints immediately and appropriately. Lead and made the lives of your associates better through daily coaching, training and motivation. Demonstrated proper selling techniques through daily training and active participation with the clients that they are assisting.Responsible for learning, following, executing and training the proven customer centric sales process. Mentored new and experienced sales reps on standard methodologies for improving performanceJuly 1996- July 2016 United States Marine CorpsAmmunition Technician/ Chief, Camp Lejeune Jacksonville NC. 28547Assumed all duties as the Section Supervisor.Always monitored Safety personnel to ensure that section assigned Safety Officer / Managers / Representatives are oriented and they are in compliance with current directives and policies, regulations, accident / mishap procedures (reporting).Established procedures for recommendation of proper application of safety standards.Ensured Company policies and safety regulations are enforced.Performed duties as the Ammunition Chief and ensured that all personnel were always in environmental compliance which resulted in no violations.Conducted and participated in opening conferences with managers and employee representatives explaining purpose and scope of inspection and pertinent safety and occupational health regulationsAdvised Senior Level Management Officials within the assigned area on the status of work performance within the section and recommended changes in the design of work programs to meet new safety and occupational standards.Studied all documents, records and files covering mishaps and injuries that occurred within the fleet Marine Corps ammunition program and operational risk management and the handling of ammunition and explosives; reviewed safety activities for evidence of compliance with prescribed safety requirements.Assisted in writing the United States Marine Corps Policy on Ammunition Safety.Conducted annual Inspections on various Ammunition Supply Points.Conducted annual Audits on all ammunition documents, records, and storage locations.Provided coordination of Ammunition Department Staff's annual training requirements.Advised supervisors and safety representatives of appropriate occupational and safety health measures to control or eliminate hazardous operating processes or environmental conditions.EDUCATION2010 Staff Non-Commissioned Officer Career, and Leadership Training CourseCourse focused in training the lower-level leadership (To train all lower grade Marines in work ethic and performance, time management, personal finance, and decision making2007 Basic Recruiter CourseCourse focused on systematic recruiting, product knowledge, sales, and managing personnelCOMMUNITY SERVICE EXPERIENCEServed as a volunteer in the support of the Annual Veterans and Active-Duty Family and Friends Retreat (2010, 2013 and 2014).Serve as a volunteer for Adopt-A-Highway Program for the community by picking up trash off the Highways of Jacksonville, North Carolina (2011 - 2015).Serve as a volunteer mentor/ coach for Marine Corps Community Service Youth Sports Program (2005 - 2007).Serve as a volunteer for Toys for Tots. (2007-2010). |
