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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLESKILLS:*Customer Service *Office Administration *Payroll*Collaboration *Customer Engagement *Onboarding*Team Support *Project Management *SalesEXPERIENCE:Processor Specialist-Thaw-Roberthalf Employment Agency, Detroit MI (2/2024- 6/2024)-Process incoming applications for utility assistance.-Assist customers with the application process.-Call and update information with customers.-Explain different assistance options to customers.-Receive incoming calls from customers.-Collaborate with the management and processing team daily to reach closing goals. Operations Specialist I-United Wholesale Mortgage, Pontiac MI (4/2023-8/2023)-Supported processing and post-closing teams.-Reviewed documents for completeness and accuracy.-Collaborated with the processing team daily.-Handled incoming calls when necessary.Administrative Assistant-Roberthalf Employment Agency, Dearborn MI (2/2023-4/2023)-Answered multi-level phones.-Assisted with administrative duties as needed.-Delivered exceptional customer service support to employees and management staff. Sales Counselor-All Seasons Birmingham, Birmingham MI (8/2022-1/2023)-Prepared leases and move-in packets.-Processed move-ins.-Professionally toured prospects.-Successfully organized prospect events and luncheons.-Addressed residents' concerns as needed.-Successfully performed home visits, gift bag drops, and marketing surveys. Human Resources Coordinator-Butler Logistics LLC, Southfield MI (9/2020-3/2021)-First point of contact for all HR inquiries and correspondence.-Confidentially scanned and manually filed all I-9s, IDs, SSNs, W4s and Direct Deposits.-Reviewed incoming applications.-Interviewed potential drivers.-Processed Payroll.-Created and updated company HR policy and procedure booklet regularly.-Responsible for onboarding new employees.Leasing Consultant-Singh Management, Canton MI (4/2018-7/2020)-Prepared leases and renewals.-Prepared and mailed 30, 60, and 90 late notices.-Processed move-outs, move-ins and updated leases as needed.-Performed follow-up calls for late rent.-Processed credit applications.-Reviewed rent ledger with residents.-Successfully organized community events for residents. Receptionist/Program Coordinator-Excellent Schools Detroit/DAPCEP, Detroit, MI (04/2016-3/2018)-Assisted with administrative duties as needed.-Created and maintained databases for DAPCEP alumni and volunteer program.-Responsible for coordinating Pop STEM workshops with school administrators for Pre-K-12th grade.-Assisted with the DAPCEP program showcase, award ceremonies, and program open house. Leasing Consultant/Traffic Coordinator-Roberthalf Employment Agency-Dearborn, MI (07/2014-12/2015)-Entered driver logs into Excel system.-Updated traffic board in Excel as well as completed file audit for drivers.-Professionally toured prospects while delivering exceptional customer service.-Typed move-in and renewal leases, prepared move-in packets and answered phones. Leasing Consultant-KPM Group Employment Agency, Livonia MI (9/2012-11/2012)-Handled all administrative duties of the front office as it pertained to office management.-Typed move-in and renewal leases, prepared move-in packets and answered phones.-Professionally toured prospects while delivering exceptional customer service.-Delivered customer service support to residents for inquiries and maintenance requests.-Received rental payments and interviewed individuals for potential residency. Leasing Consultant-Beacon Management, Southfield MI (05/2008-4/2010)-Professionally toured prospects while delivering exceptional customer service.-Successfully implemented move-ins, move-outs, renewals, and warm calls.-Delivered customer service support to residents for inquiries and maintenance requests.-Received rental payments and interviewed individuals for potential residency. EDUCATION:Beztak University Fair Housing 2024All Seasons Senior Living Training Program 2023Singh Multi-Family Education-Fair HousingKaplan University-Business Administration Studies-June 2016 to 2017 Grace Hill Multi-Family Education-Fair Housing, Customer Service, Leasing for a Living Apartment All Stars Workshop-Close like the ProsMichigan State University-Undergraduate Studies-Completed 2 Years TECHNICALMicrosoft Office, Google Drive, White Fence, SharePoint, Lease Generator, DLS, Service Management System, Blue Moon First Advantage/SafeRent, Credit Retriever, Minol, Yardi, Salesforce, Paychex Systems, Sherpa CRM, Oneday, Happyco. |
