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| | Click here or scroll down to respond to this candidatePatriciaReidStreet Address Eaglenest RdPHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryPrior to being a stay-at-home mom, I held leadership positions in marketing and sales departments across various retail and automotive industries. In 2016 I rejoined the workforce becoming an administrative assistant for a medical office, and a sales & merchandiser for a retail clothing company. I have excellent communication and interpersonal skills. I have experience in telecommunications and CRM. I am proficient with WebPT, Microsoft Office suits, and Google Drive applications. I excel in making critical decisions to solve complex problems in collaborative settings.Experience2018 CURRENTClaims Adjuster / Coastal Home Rehab, Belmar, NJLiaison with operations manager, physical therapists, and outpatientsCollect, maintain, and update an average of 85 patient applications weeklyEnsure compliance standards for OSHA regulationsVerify patient PT/OT eligibility, benefits, and insurance providersEnsure speed and accuracy of data entry, daily2017 2018Key Holder/Assistant Manager / Lane Bryant, Jackson, NJOversaw opening and closing operations while ensuring compliance standards are metMentored new staff on POS system, customer service strategies, and expected sales goalsExceeded store sales forecasts by roughly 15% through my tenureMaintained an above-average product knowledgeEstablished a high customer rapport2016 2017Sales & Merchandising / The Limited, Freehold, NJFulfilled retail clerk duties, such as POS, cash drawer reconciliation, and sales expectationsEnforced company sales, returns, and exchanges policiesAssisted clients with wardrobe planningAdministered retail merchandising and floor designResolved any customer queries2016 2017Administrative Assistant / Dr. Carolynn Matfeld, Freehold, NJProvided administrative support for an office with roughly 3000 total patientsMaintained and organized roughly 50-60 client accounts, dailyCoordinated basic office accounting functions, i.e. cash deposits, accounts receivable and payableFacilitated all office communications while maintaining a consistent friendly and professional demeanorMaintained a clean, welcoming office environmentEducation1981-1982Middlesex County College, Edison, NJ |