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Click here or scroll down to respond to this candidateCourtney DolinRetail ManagementHenderson, KY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEServant leader with acquired management skills to motivate and develop a team who performs well and takes ownership in the success of the business. I have the drive and determination to use obstacles placed before me to grow professionally. I have an insatiable desire to continue to lead and grow within the BRG family, upholding our standards and continuing to drive store performance and develop talent within the company. Authorized to work in the US for any employerWork ExperienceStore ManagerCato Fasions - Evansville, INOctober 2022 to PresentI ensure that business operations are being followed, while maintaining company policy and standards. I ensure every customer service experience is above and beyond company standard. I have consistently increased sales by 25%.Lead SupervisorBurkes Outlet - Henderson, KYDecember 2021 to PresentBusiness planning and operations, Merchandising, Talent management, Team building, leading and coaching, payroll management and scheduling, freight processing, customer focus Area ManagerPalm Beach Tan - Newburgh, INSeptember 2017 to October 2021Providing exceptional customer service to clients. Educating clients on the safest tanning practices and the importance of proper skin care. Keeping my staff knowledgeable and motivated to encourage clients, so they can obtain best results. Properly managing everyday business and clerical duties. Scheduling tanning consultant shifts and training shifts. Keeping the store properly stocked with the best skin care and tanning essentials, as well as all office, cleaning, and maintenance supplies. Ensure the cleanliness and maintenance of all equipment.General ManagerHeady's Pizza - Henderson, KYAugust 2018 to May 2019As GM I was responsible for the entire establishment. Daily Sales, Payroll, scheduling, inventory, quality control, food costs, properly training staff, customer service. I was also responsible for dispatching and tracking drivers and orders. Maintains a clean and efficient work environment. Assistant Salon ManagerGlo Tanning & Wellness - Henderson, KYSeptember 2016 to February 2019Customer Service, Educating customers on proper tanning procedures, product and service sales, inventory, scheduling, meeting and exceeding set sales goals, oversee the everyday activities associated with this business.Assistant ManagerPapa Murphy's - Henderson, KYOctober 2012 to June 2013As assistant manager I'm responsible for ensuring that each customer has a quick and friendly experience. I have to ensure that my staff is knowledgeable about any specials or changes. My duties include counting cash drawers, depositing money, inserting inventory figures into the computer, preparing and preparation of the product, ensuring my staff knows and understands their duties. Tanning Consultant and Team LeaderSun Tan City - Henderson, KYJuly 2011 to August 2012As a tanning consultant I am responsible for ensuring each client I assist has the best, most satisfying and safe tanning experience possible. I meet or exceed sales goals and as team leader I set an example for my team members to follow. My duties include everything from stocking and helping with inventory to training new employees and most importantly interacting and building relationships with the clients. Assistant ManagerAlcan Lunchbox - Henderson, KYApril 2009 to October 2010In this position I was responsible for a variety of tasks ranging from inventory audits and control to scheduling for both employees and catering to taking orders and doing deliveries. Again in this job I was responsible for the satisfaction of all customers I assisted. Assistant Stock Room ManagerHollister - Evansville, INAugust 2004 to 2006At Hollister I helped oversee the stockroom operations. I received and checked stock, installed theft prevention devices, built and designed displays, assigned tasks to stock employees, oversaw employee progress, and was involved in loss prevention.EducationBachelor's in PsychologyMurray State University Henderson - Henderson, KYJanuary 2013 to May 2015Henderson Community College - Henderson, KY2009 to 2012Jonh Casablanca's Modeling and Career Center - Nashville, TN 2004 to 2007Henderson County High School - Henderson, KY2001 to 2004Associate's degreeSkills Loss prevention Supervising experience Bartending Telecommunication Customer support Customer service Clerical experience Serving Quality control Cleaning Maintenance Commercial cleaning Marketing Assistant manager experience Cost control Sales Payroll Cash handling Stocking Merchandising Schedule management Talent acquisition Administrative experience Microsoft Office Communication skills Cashiering Leadership Organizational skills Computer literacy Computer skills Fraud Continuous improvement Adobe Illustrator Fashion retail Sales Organizational skills Sales management Management Basic math Customer service Retail sales Marketing Leadership Recruiting Talent acquisition Supervising experience Cash handling Fashion retail Continuous improvement Cash register Freight Merchandising Telecommunication Serving Payroll Desktop administration Banking Quality control Kitchen management Bartending Schedule management Adobe Illustrator Clerical experience Account management Retail ManagementCertifications and LicensesSmart Tan CertifiedPresentDriver's LicenseFebruary 2023AssessmentsAttention to detail ProficientDecember 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientSales skills ProficientJuly 2022Influencing and negotiating with customersFull results: ProficientAdministrative assistant/receptionist Proficient November 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientScheduling ProficientNovember 2021Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientManagement & leadership skills: Impact & influence Proficient September 2022Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientSupervisory skills: Motivating & assessing employees Proficient September 2022Motivating others to achieve objectives and identifying improvements or corrective actions Full results: ProficientCustomer service ProficientNovember 2021Identifying and resolving common customer issuesFull results: ProficientWork style: Reliability ProficientDecember 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
