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District Heights, MD Street Address  PHONE NUMBER AVAILABLEEMAIL AVAILABLE:EMAIL AVAILABLEHuman Resources DirectorBusiness professional with 15+ years of experience in human resources, workers compensation programming and talent recruitment. Adaptable HR specialist with expertise in developing programs to improve employee engagement, resolve conflict and reduce turnover. Skillful HR leader with a knack for connecting with employees and managers to drive efficiency, increases in productivity and improvements in staff satisfaction. Poised HR director with deep expertise in administering comprehensive benefits programs during annual open enrollment periods. Core Competencies
Human Resources ManagementWorkers CompensationPerformance ManagementEmployee AdvocacyTalent RecruitmentBenefits Program DevelopmentStaff TrainingHR Policy DevelopmentOnboarding & OrientationProfessional ExperienceDirector of Human Resources HCR Manor Care Health Services, Fairfax, VA 10/2018  11/2019Directed Human Resources for a 155-bed skilled nursing home, including providing critical updates to staff and training employees on policies, procedures and regulations. Advised leadership and front-line supervisors on how to conduct proper performance reviews, as well as procedures regarding progressive discipline and termination. Recruited nurses and other staff through various sources such as job fairs, career days and local colleges and training facilities. Led new employee orientation and onboarding. Served as an employee advocate, advising on measures to improve and maintain high morale. Conducted in-service events for staff, as well as salary studies to ensure market competitiveness.Key Accomplishments:Developed recruitment & retention plan that led to a 15% reduction in employee turnover in first year.Created an employee advocacy program to resolve non-union employee grievances more effectively.Developed an employee pay-for-performance evaluation system that resulted in employees receiving timely assessment of their work performance and pay increases.Chaired the Employee Safety & Wellness committee, reducing time lost to injury and 300+ days with no loss-time injuries.Workers Compensation Specialist Fairfax County Public Schools, Falls Church, VA 07/1993  07/2007Developed and oversaw the workers compensation program for the largest public-school system in Virginia. Supervised the selection and management of a third-party administrator to ensure the school system met or exceeded contract requirements. Partnered with third-party administrator to design, coordinate and administer staff training. Served as resource for workers compensation program, working with individual work locations to develop and maintain effective programs. Developed reports to monitor overall progress of the program and guide recommendations for continuous improvement.Key Accomplishments:Implemented workers compensation unit that resulted in a savings of $125,000 in the first year.Developed formal light-duty program that led to a 50% reduction in time lost due to injury.Co-led the development and implementation of the Total Integrated Disability Management program.Additional ExperienceTeacher Assistant Fairfax County Public Schools, Alexandria, VA 7/07 -10/5/18Co-led classroom instruction for special needs students aged 18-22. Supervised students at worksite to ensure adequate completion of daily tasks. Assisted students in writing resumes and preparing for interviews, as well as helped them with job searches and maintaining their portfolios.Director of Human Resources HBA Management & Greater Southeast Healthcare System, Washington, DC 1/86  2/87; 3/87  7/92Oversaw HR function for both organizations, including the development and implementation of comprehensive employee benefits programs, performance evaluations, onboarding and orientation, compensation and labor relations. Drove improvements in internal engagement and satisfaction through the creation of employee-focused HR policies and staff development. Conducted investigations related to employee grievances for union and non-union employees and recommended appropriate disciplinary action. Consulted with senior leadership and frontline managers on HR-related matters as well as conducted frequent educational programs.Employee Labor Relations Representative Harper-Grace Hospitals & Samaritan Health Center1/84 -2/85; 1/79  2/83Developed and implemented non-union grievance procedure. Conducted investigations of disciplinary, employee complaints and performance evaluation issues. Made recommendations of appropriate staff actions in accordance with HR policy & procedures. Represented organization during administrative hearings or legal actions occurring due to implementation of HR policies. Asserted hospital managements philosophy to third step grievances with no reversals. Attended meetings and conducted investigations for EEOC, Civil Rights Commission and outside agency issues. Responsible for management and employee counseling regarding grievances.Education and SkillsBachelor of Science in Business Management (Human Resources)West Virginia Wesleyan Buchanan, WVMicrosoft Office 365 Kronos Oracle PeopleSoft