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ResumePulaski, TNEMAIL AVAILABLEPHONE NUMBER AVAILABLELooking for an opportunity to grow within the company. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperiencePAR Representative/ AR SpecialistPathGroup Labs / Xifin - Nashville, TNOctober 2022 to PresentCall on denied claims and understand tests are carried out on clinical specimens to obtain information about the health of a PATIENT to aid in diagnosis, treatment, and prevention of disease..and Post payments .Claims Escalation SpecialistFast Pace Urgent Care - Franklin, TNOctober 2020 to September 2021performed the daily collections and management of outstanding accounts, to include following up with insurance companies, reconciling accounts, filing corrected claims, appealing claims (when appropriate), and following up on all denials to ensure processing/reprocessing, and payments ... CSRIBEX GLOBAL - Spring Hill, TNSeptember 2019 to November 2019ResponsibilitiesAnswered incoming calls due to the order they came ...helped customers figure out accounts and make payments and offer incentivesHealth Claims AnalystsARX Soultions - Franklin, TNAugust 2018 to May 2019Call insurance companies on health claims that hadn't been paid on or why they denied payment. Production WorkerMagneti Marrelli - Pulaski, TNOctober 2014 to December 2017Assembled headlights and inspected parts thoroughly before its glued and shipped to the customer. Cashier/Sales AssociateDollar Tree - Pulaski, TNJanuary 2010 to February 2014Made change for customersGreet customersStocked shelvesUnloaded truckAssist with customers needsCSR - Customer Service Representative Assitant MGR World Finance Corporation - Pulaski, TNJanuary 2008 to January 2010Assist customers in loansAnswer incoming calls/outgoing callsTraining every week in the job performedEducationDiploma in CosmetologyTennessee Career Institute - Columbia, TNJanuary 2013 to February 2014High school or equivalent in Pulaski TNGiles County High SchoolSkills Billing Systems, Intergy,NexGen,Epic, and Experity (2 years) HCPCS Epic Call Center - customer service (4 years) CPT Coding ICD-9 Medical Billing (2 years) Account Reconciliation Insurance Verification (3 years) Medical Records (2 years) Medical Office Experience EMR Systems (2 years) Medical collection (3 years) Epic Customer support Live chat Revenue cycle management Analysis skills Customer service Computer skills Medical terminology Training & development English ICD-10 CPT coding Medical billing Microsoft AccessAwardsProfessional Cosmetology AwardMarch 2006Outstanding performance during class going above and beyond Certifications and LicensesDriver's License |