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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESENIOR FINANCIAL ACCOUNT COORDINATORFinance Analyst Accounts Payable Financial Reporting Analyst Treasury FunctionsAdjustment Processing Cost Savings Account Reconciliations Project ManagementWORK EXPERIENCEAssurant Solutions, Inc., Wayne, PA 2008 - 2023Sr. Financial Account Coordinator, Claims Payable and Finance DepartmentExpertly completed and paid all monthly invoice reconciliations totaling $100M.Saved company $250,000/year by reconciling 400 claims/week in Prism finance database.Forecasted a total of $55,000-$65,000 in equipment returns to vendors each month.Resolved $75,000 in discrepancies between vendor invoices for proper adjustment each week.Handled weekly collections report compiling delinquent clients with totals of $3,500-$4,000.Processing of extensive funding report for underwriters to obtain funds for wire creation.Generated a total of $30M wires to underwriters and vendors each week.Analyzed weekly, using pivot tables and v-lookups, and maintained 50,000 line-item Excel spreadsheets for review by Sr. Financial Operations Officers and Actuarial Division.Automated numerous business-critical processes in close collaboration with IT.Analyzed audit reports for insurance cell phone claims for regulatory/compliance purposes.Assessed weekly check remittance spreadsheets to validate vendor payouts.Fulfilled ambitious goals for invoice reconciliation monthly.Print daily checks for treasury amounting to $15-$20k ensuring total customer satisfaction.The Signal Telecommunications, Inc. 2000 - 2008Claims SupervisorAdjusted $85,000 annually in claims for wireless technology insurers.Supervised and motivated 20 employees in a high-volume call center while directing operations.Managed and resolved 50 escalated telephone calls from customers and carriers each week.Enhanced service quality by counseling staff in professional conduct and company policy.Bolstered call center performance by analyzing daily and weekly metrics.EDUCATIONAmerican Intercontinental University, Hoffman Estates, ILMaster of Business Administration, Finance & International BusinessUniversity of Maryland - University College, College Park, MDBachelor of Science, Human Resources ManagementMontgomery College, Rockville, MDAssociate of Arts, JournalismTECHNOLOGIESMS Office Workday Adobe SAP Reporting Software Power BI Oracle Great Plains |