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Click here or scroll down to respond to this candidateCandidate's Name , MBAStreet Address , PHONE NUMBER AVAILABLE, EMAIL AVAILABLEExperienced and results-oriented Talent Acquisition Business Partner focused on contributing commitment, passion and expertise to a dynamic organization. Radiates a determined and persistent attitude to get the job done. Proven ability to conceptualize and execute innovative ideas. Known for high integrity, collaborative style, fair negotiations and communicating effectively at all levels. Responsible for the delivery of robust and proactive business led recruiting services with responsibility for supporting the Finance, Marketing, Sales, Engineering, IT, Operations and Professional Services teams, high volume Customer Service roles as well as global HR projects and activities.SKILLSProcess Management and People LeaderWorkday, Taleo, BrassRing, Bullring, JobDiva, SmashFly, LinkedIn Recruiter, Indeed Resume Search, X (Twitter), Facebook, Fieldglass, Kelly OCG,People MotivatorBehavioral Based and Performance Based InterviewingSocial Media Advocate and Employment Brand AmbassadorOffice Suite including Excel and PowerPoint PresentationsRelationship Builder and Active ListenerEXPERIENCEBlue Cross Blue Shield of Kansas CityApril 2021 - June 2024Sr. Recruiter - IT, Operations and EPMOLayoffConsistently filled individual contributor and leadership roles. Requisitions filled with limited agency assistance.Led Staffing Agency engagements to source and onboard contingent workers.Collaborated during SOP creation for the contingent worker hiring process.Engaged in ongoing candidate onboarding improvement.Collaborated during hiring manager SLA creation.Presented Lunch and Learns to internal employees to promote internal workforce planning and promotion.Initiated process to review IT job descriptions with compensation team members and leadership. Job profile edits and compensation review resulted in better skill and compensation alignment and faster hires.Completed regular compensation consultations for new requisitions to ensure a strong entry into the technical and leadership candidate market.Recruited and onboarded Interns for summer internship programs.Designed and presented Lunch and Learn activities for Interns.Attended university career fairs across Midwest to present the Blue KC brand and develop candidate brand for multiple skill sets.Attended regular meetings with IT leadership to report recruiting activity and assess future talent needs.Reported any Talent Acquisition process changes to leadership and their teams.Led candidate interview debriefing to guide hiring managers to a hiring decision.Workday knowledge.PeopleScoutOctober 2020 to April 2021RPO Senior Recruiting Specialist, Primary Lead CVS HealthContractorReprised role as Primary Support for CVS Health Call CenterOnsite client delivery contact for CVS Health Call Center and PeopleScout.Managed remote sourcing and screening team through changing targets and initiatives.Consulted with client leadership regarding market conditions and sourcing strategy.Consulted with CVS Leadership regarding rehire review policies impacting attrition metrics and candidate pool.Presented ongoing tracking updates utilizing Excel.Achieved 100% fill rate for month over month metrics.Supplemental HealthcareJanuary 2020 - June 2020Staffing ManagerResponsible for daily recruiting activities including cold calling, social media activity and resume engine sourcing through Indeed.Conducted daily management of contracted RNs and LPNs.Contract negotiations of pay and travel packages.Ensured nurse and nurse practitioner credentials and licenses are current.PeopleScoutAugust 2017- February 2019RPO Senior Recruiting Specialist, Primary Lead CVS HealthContractorOnsite client delivery contact for CVS Health Call Center and PeopleScout.Managed remote sourcing and screening team through changing targets and initiatives.Consulted with client leadership regarding market conditions and sourcing strategy.Managed compensation review for CVS Call Center Representatives resulting in hourly increase that significantly impacted increase in candidate pool.Initiated operational change resulting in schedule delivery to new hire employees, positively impacting candidate experience and retention.Consulted with CVS Leadership regarding rehire review policies impacting attrition metrics and candidate pool.Provided ongoing tracking updates utilizing Excel.Achieved 100% fill rate for month over month metrics.RPO Senior Recruiting Specialist Sprint BusinessSME for Retail and Business processes for clients.Recruiting and HR support for 5 Sprint Business Sales Directors and their Reports.Internal Small/Medium Business Team Leader tasked with leading 4 team members and coordinators through weekly meetings and process improvement.Engaged with leadership daily to assess plans and metrics.Regular management of 40 50 requisitions.Ensure adherence to OFCCP guidelines for all Sprint requisitions.Lead salary negotiations and engage compensation rules and guidelines.Engaged, led and trained social media campaigns to attract exceptional talent.Utilized BrassRing ATS and Excel to communicate applicant tracking to leadership and hiring managers.Front line contact for HR Generalist responsibilities.SprintAugust 2014 August 2017Talent Acquisition Recruiter Regional HR Support of Pacific NorthwestTalent Acquisition Recruiter SWAS TEAMTalent Acquisition Recruiter - RetailOperations lead providing recruiting workflows and possible solutions for optimization of recruiting tools and processes.Initiated daily reporting to hiring managers.Performed data analysis and review of applicant submissions and sourcing data through SmashFly.Completed Resume Review for Retail and STARS requisitions.Built and Managed LinkedIn Retail Opportunities Group for Northeast Region.Piloted Hiring Manager contact campaign to provide a 45 day post to start SLA.Adhered to OFCCP recruiting requirements.Performed in-house and social media searches.Provide Hiring Manager guidance for adherence with OFCCP requirements.Attend meetings to provide staffing updates and develop recruiting strategies.Attend One on One meetings for staffing challenge areas.HR Generalist first contact.BrassRing ATS knowledge.SprintJune 2014 August 2014Contract Recruiter Midwest Consulting GroupDuties Include:Reviewed Resumes for Corporate Center and Retail requisitions.Managed adherence to OFCCP recruiting requirements.Performed in-house and social media searches.BrassRing ATS knowledge.Kana Software, A Verint CompanyOctober 2013-May 2014Talent Acquisition and Vendor Manager, North AmericaLayoff due to Verint MergerDeveloped an in-house recruiting presence for North American Professional Services.Duties Include:Executive Recruiting throughout the organization including implementation, technical services roles and senior leadership.Collaborated with ATS vendors and developers while transitioning to Taleo Applicant Tracking System.Project managed workflow solutions for global workforce planning.Partnered with global stakeholders by providing data analysis of upcoming projects and talent resources and needs.Technical talent recognition through screening of applicants.Developed marketing profiles for candidate submissions, including biographical materials, interviewing professional references and candidate pool discussions with Hiring Managers.Implemented creative use of LinkedIn Recruiter, and social media recruiting such as Facebook and Twitter (X).Utilized Boolean logic for difficult skill set recruiting.Created and posted internal referral advertisements via email.Attended University Career Fairs. Partnered with our recently graduated employees to provide developer stories at University Career Events.Provided Kana brand awareness to candidates and vendors.Liaised with hiring managers to determine project needs and resource allocation.Met with Global Resource Analysts to determine FTE hiring needs for North America.Vendor Managed Local and Regional Staffing Agency usage, relationships and Contracts.Managed HR responsibilities including onboarding, employee relations, performance management and benefits.Planned candidate travel.Negotiated salary offers, start dates and RELO.Taleo ATS knowledge.Mindlance, IncClient Delivery Manager/RecruiterMarch 2012 October 2013Managed team of offshore recruiters through candidate sourcing of engineering, technology, and scientific requisitions.Extensive hands on experience in various sourcing tactics such as cold calling, job boards, networking, resume mining and trade shows to ensure a diverse pipeline of candidates.Expertise in recruiting for contract, contract to hire and direct-hire roles.Delivered solid understanding of recruitment at all levels (technical & non-technical).Performed behavioral, competency and skill-based interviews to assess candidate qualificationsAggressive results driven client delivery manager with proven track record.Demonstrated strong negotiating and persuasion skills and excellent work ethic.Excellent leadership skills to build and nurture team and bring resultsHigh energy, highly motivated, and self directedExcellent verbal, written, communication and interpersonal skills.Personable, easy going, creative, flexible, professional, team player, can do attitude, and ability to work independently in a technically challenging, fast paced environment.Ability to prioritize and work well in a dynamic, team environment with competing demandsVery organized, strong attention to details, and able to manage multiple work streams and prioritiesProven ability to consistently and positively contribute in a high-paced, changing work environment.Daily communication with hiring managers in regards to new technical requirements, interviews, and offers.Effectiveness both for volume and mid/ senior profiles.Developed effective partnerships with Client hiring managers in an attempt to assist with their recruiting needs.Full Life Cycle Recruiting for IT, Engineering, Clerical, Financial, for contract, contract to hire, and direct hire.Sourced candidates by utilizing Internet, employee/candidate referrals, cold calling and job fairs.Administered quality assessments for prospective candidates.Created and maintained a database of resumes and technical candidates using JobDiva Applicant Sourcing /Tracking System.New account openings, existing account retention and management, problem-solving and trouble-shooting sales, staff support, and planning/implementing proactive procedures and systems to avoid problems.JobDiva ATS knowledge.RiverPoint GroupJune 2010 March 2012Technical RecruiterTechnical and Executive RecruitingSourced passive and active candidates through social media and online job boards and referrals.Developed marketing profiles for candidate submissions, including biographical materials, interviewing professional references and administering technical testing.Managed candidate and hiring manager interactions.Provided client feedback to candidates.Coordinated candidate contact with Account Managers.Documented activities and updated records in MaxHire ATS.Managed User Group meet ups and sponsorships to gain candidate interest in RiverPoint postings.Project Managed Friday Follow Up newsletter for active and passive candidates to keep them interested in upcoming opportunities.TAC WorldwideOnsite at H&R BlockManager RecruitingOctober 2008 June 2010Managed a team of 5 TAC recruiters and support onsite at H&R Block.Provided employee relations support for 350 TAC agents on the floor, 750 total seasonal hires and H&R Block CSO Senior Management.Program managed with H&R Block Operations managers for three verticals regarding performance metrics, production statistics and attendance issues.Project Managed process implementation and improvement to better serve our agents and H&R Block. Attended war room calls and implemented staffing changes as needed.Provided guidance and coach and counsel for new hire classes and agents on the floor. Created and supervised employee relations activities for TAC Employees within call center.Utilized Avaya phone system to manage and supervise employees.Colaborated with H&R Block control center manager and developers to discover and fix gaps in metric and attendance systems.Interviewed Candidates for Customer Service Call Center. Provided insight into seasonal positions, placed candidates within appropriate vertical and helped with new hire paperwork. Worked with offsite recruiters regarding job descriptions and skill sets.Set up Open House recruiting events to fill call center.Kelly Scientific ResourcesDirect Hire RecruiterOctober 2007-October 2008Implemented Kelly Services training to establish a Direct Hire presence in a four state territory.Responsibilities included Business Development and Candidate Recruiting for Executive and Scientific positions with an annual salary over 50K.Became a contact person for LinkedIn, Jigsaw, and Ladders networking tools.Created contact with hiring authorities and decision makers.EDUCATIONMBA, Baker University, December 2017Bachelor of Arts, Biology, University of Missouri - Kansas City 1993 |
