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Raleigh, NC Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLEHR leader with 14 years of experience supporting upwards of 3,000 employees in Europe, South America, Asia, and all 50 US states. Expertly proficient with Oracle, PeopleSoft, SAP, Rippling, HRIS and ATS systems.Bachelor of Science in Finance University of Notre Dame - Notre Dame, INOrganizational Leadership KPIs & Performance Metrics Employee Relations Compensation & Benefits Training & Development Retention Payroll Policy & Procedure Development Europe & US Employment Law Workforce & Succession Planning New Hire Orientation Recruiting Onboarding Performance Improvement Plan Development Recruitment Change ManagementEXPERIENCEHuman Resources Department HeadVoltage, LLC June 2023-PresentLead Talent Acquisition to ensure that we attract and retain top talent, along with developing management strategies to nurture and develop employees through their career cycle.Designed and managed Benefits and Compensation program, conduct regular reviews to ensure market competitiveness.Developed and customized a comprehensive Training and Development Program to support employee career advancement.Maintain OSHA and Workmans Compensation, Short-Term, Long-Term Disability, FMLA and leave management program.Oversee and evaluate performance management system, guide managers in setting performance goals and conducting performance appraisals.Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances. Instruct senior leaders on appropriate employee corrective steps.Maintain compliance with federal, state, and local laws and regulations, recommend best practices and frequently reviews polices to maintain compliance.Develop and Implement HR policies and procedures.Developed HR Metrics to perform data analysis to measure effectiveness of HR programs.Present regular reports on hiring and compliance with executive leadership.Lead, Coach and Develop the HR Team by fostering a collaborative and high-performance team environment.Human Resources ManagerDelta Airlines Inc. - June 2020 to June 2023Led a team of 8 HR professionals, supporting over 3,000 employees in Europe, South America, and all 50 states.Implemented performance review and motivational strategies to elevate HR team KPIs by 33%.Monitored and managed employee claims involving performance-based and harassment incidents.Performed compensation & benefits analysis, payroll, corrective action planning and big-picture data capturing.Led and strategically directed team of human 8 resources professionals.Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances. Instructed senior leaders on appropriate employee corrective steps.Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation performance review and motivational strategies to elevate HR KPIs and employee retention.Monitored and oversaw employee claims involving performance-based and harassment incidents.Collaborated with senior management and performed benefits analysis, corrective action planning and big- picture data capturing.Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.Human Resources ManagerAmerican Airlines - Raleigh, NC October 2010 to June 2020Supported over 400 employees in Europe, South America, and all 50 States.Performed compensation and benefits, payroll, performance reviews, onboarding, and training.Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.Consulted with hiring managers to develop and implement strategies to source and recruit top talent. Improved department retention rates by 22%.Collaborated with review boards on management of discrimination complaints to facilitate risk mitigation.Delivered team member services and customized employee programs focused on optimizing labor relations and communications.Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.Instructed senior leaders on appropriate employee corrective steps.Achieved favorable company outcomes with labor union negotiations by using successful collective bargaining strategies.Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.Facilitated interview and hiring discussions with interviewers and hiring managers and maintained reports and performance metrics to generate outcomes.Guided candidate recruitment and selection to create and drive workforce in alignment with company diversity and inclusion goals.Managed full cycle recruiting process for applicants to promote smooth and positive onboarding experience.Recruited talented, diverse, and qualified candidates for employment. |