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| | Click here or scroll down to respond to this candidateAUDRIANNAPIERCEAP Hamilton, OH Street Address ,PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYStays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.SKILLS Care Plan Adherence Basic Housekeeping Medication coordination Parts assembly Packing of product Machine operator EXPERIENCECaregiver May 2022 - July 2023Centerhaven Hamilton, Ohio Improved well-being of patients by assisting with daily living needs and personal hygiene. Assisted residents with meeting daily needs through positive encouragement and direct support. Reported changes in physical, mental and emotional conditions to nursing staff. Delivered empathetic, compassionate and person-centered care to all patients. Established positive routines to support mental wellbeing. Performed basic housekeeping tasks for safe living environment. Communicated clearly with residents, family members and other caregivers. Supported patients to continue participating in daily living activities. Checked on residents multiple times throughout shift. Kept kitchens and bathrooms cleaned and sanitized to minimize infection risks. Administered basic treatments and OTC medications to meet client needs. Laundered clothing, towels and bedsheets and replaced used bedding with fresh. Parts Assembler June 2020 - December 2020Thyssenkrupp Materials Fairifeld, Oh Reworked and repaired assembled equipment and products according to engineering specification changes. Prepared parts and sub-assemblies for further processing. Supported quality control efforts by reporting identified product defects to supervisory personnel. Used various machines, measuring devices, and hand tools to accomplish assembly tasks. Documented information on production counts and error rates for sound recordkeeping. Followed manufacturing instructions and customer specifications to build compliant products. Learned new processes for assembly and equipment operations to support overall factory success. Verified completed product functionality as part of routine quality assurance protocol. Promoted safety and productivity by keeping work areas clean and organized. Reviewed work orders and blueprints to perform work according to specifications. Maintained organized and tidy work area to support cleanliness. Maintained product quality with visual inspections and physical testing. Quality Control Inspector and packer March 2019 - February 2020 SRI OHIO Lancaster, Ohio Created quality control plans based on project-specific technical documentation and requirements. Conducted periodic compliance audits of manufacturing operations and procedures. Reduced production errors with thorough inspections and tests of supply materials. Customer Relations Specialist March 2015 - January 2018 Blue Bird Cleaning Lancaster, Ohio Managed high volume of interactions in fast-paced environment, consistently delivering fast, knowledgeable support. Assisted customers via telephone to answer questions and resolve issues. Helped customers set up accounts and complete new purchases. Coordinated practical resolutions to complex client issues, preserving satisfaction and brand loyalty. Updated records with details of customer interactions and transactions. Navigated multiple computer systems and utilized search tools to find information. Acknowledged and directed customer requests for additional products or services to appropriate licensed representatives. Analyzed call volume and average call time to monitor performance and productivity. Documented all call information according to standard operating policies and procedures. EDUCATIONBachelor of Science (B.S.)Post UniversityLANGUAGEFluentEnglish |