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Technical SupportEXPERIENCEJan 1999Mar 2000TECHNICAL SUPPORT MID-RANGE OPERATIONSUnited Parcel Service (U.P.S) Mahwah, NJMar 2000Apr 2006OWNER / PRESIDENTHV Sioson Transportation, Inc. Matawan, NJMay 2024PresentOWNER / PRESIDENTTopCrown.shop / Sellvia San Diego, CAEDUCATIONMay 1990 CIVIL ENGINEERING (3 YEARS)Mapua Institute of Technology (M.I .T)Intramuros, Manila, PhilippinesApr 1998Oct 1998COMPUTER TECHNICAL SUPPORTChubb Computer Institute Journal Square, Jersey City, NJ Mar 2000Apr 2000COMMERCIAL DRIVERS LICENSE CDL CLASS ASmith & Solomon Commercial Driver TrainingSchool Linden, NJPROJECTSManaged multiple asphalt & concrete pavement of street & highway construction projects in the Philippines.Supervised the construction of shallow & deep-well private & government projects in the Philippines.REFERENCESMr. Garland - Supervisor of Mid-Range Computer Operations (1999) / United Parcel Service (U.P.S) Mahwah, NJMr. Coleman - Supervisor of Mid-Range Computer Operations (1999) / United Parcel Service (U.P.S) Mahwah, NJEMAIL AVAILABLE764 Route 18, EastBrunswick, NJ 008816PHONE NUMBER AVAILABLEMar 10, 1973OBJECTIVEHighly skilled TechnicalSupport professional withextensive experiencetroubleshooting and resolvingcomplex technical issues.Proven track record ofproviding exceptional customerservice and efficiently resolvingIT problems. Dedicated tomaintaining technologicalexcellence.SKILLSLANGUAGESEnglish AdvancedTagalog NativeManaged daily operations and troubleshooting for mid-range technical systems.Conducted regular system audits to identify areas for improvement and efficiency.Provided proactive maintenance to ensure system stability and performance optimization.Managed team of employees, overseeing daily operations and ensuring deliverables on schedule.Successfully led company from inception to profitability, with consistent revenue growth.Established strong partnerships with key stakeholders, fostering long-term relationships and driving business expansion.Developed and implemented innovative strategies to increase sales and streamline operations.Managed all facets of business, including finances, marketing, and human resources. Customer service Troubleshooting Software installation Problem-solving Communication Teamwork Technical troubleshooting IT skills